Focusee Recalls Tideway Hair Dryers Due to Electrocution or Shock Hazard
CPSC Recall Notice
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-9995.
This recall involves Tideway High-Speed Hair Dryers PRO M01 with two speed adjustments. The hair dryers come with a nozzle, and were sold in white with gold on the bottom of the handle. "Tideway" is printed on the front of the handle. The hair dryers have an LED ring on them that corresponds to the different temperature settings of the hair dryer. Red represents hot air, orange represents warm air, blue represents cold air, and green represents hot and cold cycles.
Corrective Action (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-9995.
Consumers should immediately unplug and stop using the recalled hair dryers, and contact Tideway Shop to receive a free replacement. Consumers should destroy the recalled hair dryers by unplugging the hair dryer, cutting the cord and disposing of them in accordance with local and state recycling laws, and send an image of the destroyed hair dryer to info@tideway.shop or tidewayshopify@gmail.com. Upon receipt of the photo, Focusee will send the customer a replacement hair dryer with an immersion protection device.
✅ What you should do
- Stop using the product if you own it.
- Check the model number, lot code, or sell-by date against the recall notice above.
- Contact Online At Tiktokshop.com, Shopify.com And Other Websites From November 2023 Through March 2024 For About $170. or the retailer where you bought it for a refund, replacement, or repair.
- For the most current official instructions, visit the CPSC recall page.
- If you've been hurt by this product, report the incident to CPSC.
Consumer Contact (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-9995.
Tideway Shop at collect 209-267-4999 from 8 a.m. to 7 p.m. CT Monday through Friday or 8 a.m. to 6 p.m. CT Saturday and Sunday, email at info@tideway.shop or tidewayshopify@gmail.com, or online at https://tideway.shop/ and click on "Recall" for more information, or click on https://tideway.shop/recall.
About the U.S. Consumer Product Safety Commission
The CPSC protects consumers from injuries and deaths from thousands of types of consumer products — toys, furniture, electronics, appliances, and more.
Visit CPSC.gov →📣 Report an unsafe product to the CPSC
If you own this product and experienced a defect, near-miss, or injury, file a report with the CPSC. Consumer reports are the primary signal the agency uses to identify defect patterns and trigger future recalls. Your report is free, takes about 10 minutes, and can stay anonymous to the manufacturer.
Online At Tiktokshop.com, Shopify.com And Other Websites From November 2023 Through March 2024 For About $170. Recall FAQ
Online At Tiktokshop.com, Shopify.com And Other Websites From November 2023 Through March 2024 For About $170. is the subject of an appliances recall: Focusee Recalls Tideway Hair Dryers Due to Electrocution or Shock Hazard. The notice was published on July 3, 2024 by the U.S. Consumer Product Safety Commission (CPSC). Approximately 27,400 units are potentially affected.