Carlisle FoodService Recalls Melamine Mugs Due to Burn Hazard
⚠ Critical Alert — Stop Using Immediately
This product has been flagged with severe risks (fire or burn). Stop using it now and contact the brand or CPSC for a refund, repair, or replacement.
CPSC Recall Notice
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-993.
The nine models of Carlisle cups and mugs were sold in a variety of sizes from 7 to 16 oz., and in the following colors: white, green, red, brown, black, ocean blue, sand, honey yellow, bone and sunset orange. They are approximately 2 to 3 inches tall and are made of melamine. The name "Carlisle OKC, OK" and model number are imprinted on the bottom, along with "Made in China" and "NSF." Some may also include the model name and size, ex. "Durus 7 oz cup." Cups and mugs included in this recall are: Name Size Model Number Sierrus™ Mug 7.8 oz Model # 33056 Durus® Challenge Cup 7.8 oz Model # 43056 Dallas Ware® Stacking Cup 7 oz Model # 43546 Dayton™ Stacking Cup 7 oz Model # 43870 Kingline™ Ovide Cup 7 oz Model # KL300 Kingline™ Stacking Cup 7 oz Model # KL111 Melamine Stackable Mug 8 oz Model # 4510 Cappuccino Mug 12 oz Model # 4812 Cappuccino Mug 16 oz Model # 4816
Corrective Action (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-993.
Consumers should stop using the mugs immediately and return them to Carlisle for credit toward a future purchase of Carlisle FoodService Products merchandise. Carlisle will provide instructions for free return shipping.
✅ What you should do
- Stop using the product if you own it.
- Check the model number, lot code, or sell-by date against the recall notice above.
- Contact Nationally Through Distributor Outlets And Online, Including Food Service Companies, Broadliners And Equipment Supply Distributors. The Mugs Were Sold Between January 2011 And January 2012 For Between $4 And $10 Each. or the retailer where you bought it for a refund, replacement, or repair.
- For the most current official instructions, visit the CPSC recall page.
- If you've been hurt by this product, report the incident to CPSC.
Consumer Contact (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-993.
For additional information, contact Carlisle FoodService Products at (800) 217-8859 between 8:30 a.m. and 4:30 p.m. CT Monday through Friday, or visit the firm's website at www.carlislefsp.com/productsafety
About the U.S. Consumer Product Safety Commission
The CPSC protects consumers from injuries and deaths from thousands of types of consumer products — toys, furniture, electronics, appliances, and more.
Visit CPSC.gov →📣 Report an unsafe product to the CPSC
If you own this product and experienced a defect, near-miss, or injury, file a report with the CPSC. Consumer reports are the primary signal the agency uses to identify defect patterns and trigger future recalls. Your report is free, takes about 10 minutes, and can stay anonymous to the manufacturer.
Nationally Through Distributor Outlets And Online, Including Food Service Companies, Broadliners And Equipment Supply Distributors. The Mugs Were Sold Between January 2011 And January 2012 For Between $4 And $10 Each. Recall FAQ
Nationally Through Distributor Outlets And Online, Including Food Service Companies, Broadliners And Equipment Supply Distributors. The Mugs Were Sold Between January 2011 And January 2012 For Between $4 And $10 Each. is the subject of a consumer products recall: Carlisle FoodService Recalls Melamine Mugs Due to Burn Hazard. The notice was published on February 28, 2012 by the U.S. Consumer Product Safety Commission (CPSC). Approximately 111,000 units are potentially affected.