Bugaboo Recalls Dragonfly Seat Strollers Due to Injury Hazard (Recall Alert)
CPSC Recall Notice
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-9792.
This recall involves only the seat sold with the Bugaboo Dragonfly Seat Strollers. The strollers are comprised of a base on which either a seat or bassinet can be mounted. The seat measures approximately 11.8 inches wide and 22.8 inches long and comes in either black, gray or forest green. Only units with serial numbers beginning with the following numbers are included in the recall: S46012302xxxxxx S46012303xxxxxx S46012307xxxxxx S460123010xxxxx S460123013xxxxx S460123015xxxxx S46012320xxxxxx The serial number for the seat can be found on a label affixed to the underside of the seat and on a label affixed to the underside of the chassis of the stroller. Consumers can check to see if their unit is included in the recall checking the serial number at https://service.bugaboo.com/s/dragonfly-seat-replacement.
Corrective Action (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-9792.
Consumers should immediately stop using the recalled seats and contact Bugaboo for a free replacement stroller seat. Bugaboo is contacting all known retailers and purchasers directly.
✅ What you should do
- Stop using the product if you own it.
- Check the model number, lot code, or sell-by date against the recall notice above.
- Contact Children's Specialty Stores Nationwide And Online At Www.bugaboo.com From May 2023 Through June 2023 For About $900 For Seat Strollers Only, And About $1,100 For Bassinet Strollers With Seats. or the retailer where you bought it for a refund, replacement, or repair.
- For the most current official instructions, visit the CPSC recall page.
- If you've been hurt by this product, report the incident to CPSC.
Consumer Contact (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-9792.
Bugaboo at 800-460-2922 Monday through Thursday from 7 a.m. to 4 p.m. PT, Friday from 7 a.m. to 1 p.m. PT or email at service.us@bugaboo.com or online at www.bugaboo.com and click "Recalls" at the bottom or top of the page or www.bugaboo.com/us-en/productrecalls for more information.
About the U.S. Consumer Product Safety Commission
The CPSC protects consumers from injuries and deaths from thousands of types of consumer products — toys, furniture, electronics, appliances, and more.
Visit CPSC.gov →📣 Report an unsafe product to the CPSC
If you own this product and experienced a defect, near-miss, or injury, file a report with the CPSC. Consumer reports are the primary signal the agency uses to identify defect patterns and trigger future recalls. Your report is free, takes about 10 minutes, and can stay anonymous to the manufacturer.
Children's Specialty Stores Nationwide And Online At Www.bugaboo.com From May 2023 Through June 2023 For About $900 For Seat Strollers Only, And About $1,100 For Bassinet Strollers With Seats. Recall FAQ
Children's Specialty Stores Nationwide And Online At Www.bugaboo.com From May 2023 Through June 2023 For About $900 For Seat Strollers Only, And About $1,100 For Bassinet Strollers With Seats. is the subject of a children's products recall: Bugaboo Recalls Dragonfly Seat Strollers Due to Injury Hazard (Recall Alert). The notice was published on December 7, 2023 by the U.S. Consumer Product Safety Commission (CPSC). Approximately 1,000 units are potentially affected.