Skip to main content
CriticalCPSCcpsc-9737FIRE OR BURN

Family Health Products Recalls Crystal Clear Sodium Hydroxide Products Due to Failure to Meet Child-Resistant Packaging Requirement; Sold Exclusively on Amazon.com (Recall Alert)

⚠ Critical Alert — Stop Using Immediately

This product has been flagged with severe risks (fire or burn). Stop using it now and contact the brand or CPSC for a refund, repair, or replacement.

Units Affected
570
Recall Date
October 12, 2023
Issuing Agency
Hazard
Fire Or Burn
Online At Amazon.com From June 2023 Through August 2023 For About $18. recall product photo 1

CPSC Recall Notice

Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-9737.

This recall involves Family Health Products Crystal Clear Sodium Hydroxide products. Sodium hydroxide is commonly used for soapmaking and cleaning. The sodium hydroxide, also called lye or caustic soda, was sold in a resealable two-pound bag with "CRYSTAL CLEAR", "SODIUM HYDROXIDE", "Protect, Deliver, Clean", and "NaOH" printed in large type.

Corrective Action (per CPSC)

Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-9737.

Consumers should immediately store the recalled products in a safe location out of sight and reach of children and contact Family Health Products to receive free replacement child resistant packaging and a new label. All known purchasers are being contacted directly by the firm and Amazon.

✅ What you should do

  1. Stop using the product if you own it.
  2. Check the model number, lot code, or sell-by date against the recall notice above.
  3. Contact Online At Amazon.com From June 2023 Through August 2023 For About $18. or the retailer where you bought it for a refund, replacement, or repair.
  4. For the most current official instructions, visit the CPSC recall page.
  5. If you've been hurt by this product, report the incident to CPSC.

Consumer Contact (per CPSC)

Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-9737.

Family Health Products toll-free at 833-875-0643 from 8 a.m. to 4 p.m. CT Monday through Friday, email recall@familyhealthproducts.com or online at https://familyhealthproduct.com/pages/sodium-hydroxide-2-pound-bag-product-safety-recall-notice or https://familyhealthproduct.com and click on "sodium hydroxide 2 pound bag Product Safety Recall notice" for more information.

CPSC

About the U.S. Consumer Product Safety Commission

The CPSC protects consumers from injuries and deaths from thousands of types of consumer products — toys, furniture, electronics, appliances, and more.

Visit CPSC.gov →

📣 Report an unsafe product to the CPSC

If you own this product and experienced a defect, near-miss, or injury, file a report with the CPSC. Consumer reports are the primary signal the agency uses to identify defect patterns and trigger future recalls. Your report is free, takes about 10 minutes, and can stay anonymous to the manufacturer.

How to report to CPSCFile a report at CPSC

Online At Amazon.com From June 2023 Through August 2023 For About $18. Recall FAQ

Online At Amazon.com From June 2023 Through August 2023 For About $18. is the subject of a children's products recall: Family Health Products Recalls Crystal Clear Sodium Hydroxide Products Due to Failure to Meet Child-Resistant Packaging Requirement; Sold Exclusively on Amazon.com (Recall Alert). The notice was published on October 12, 2023 by the U.S. Consumer Product Safety Commission (CPSC). Approximately 570 units are potentially affected.