Polaris Recalls MATRYX PRO RMK and MATRYX RMK KHAOS Snowmobiles Due to Serious Injury Hazard (Recall Alert)
CPSC Recall Notice
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-9702.
This recall involves Polaris Model Year 2022-2023 MATRYX PRO RMK and MATRYX RMK KHAOS snowmobiles. The recalled snowmobiles were sold in black and custom color combinations. "POLARIS" or "KHAOS" is stamped on the front side paneling of the vehicles. The VIN and Model Number are located on the right side of vehicle's frame. Consumers can enter their VIN at www.polaris.com/en-us/off-road-recalls/ to see if their snowmobile is included in any recalls.
Corrective Action (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-9702.
Consumers should immediately stop using the recalled snowmobiles and contact Polaris or an authorized Polaris dealer to schedule a free repair. Polaris is offering consumers free replacement handlebar hooks that can be self-installed or installed by an authorized Polaris dealer. Polaris is notifying all dealers and registered owners directly.
✅ What you should do
- Stop using the product if you own it.
- Check the model number, lot code, or sell-by date against the recall notice above.
- Contact Polaris Dealers Nationwide From December 2019 Through April 2023 For Between $13,300 And $22,000. or the retailer where you bought it for a refund, replacement, or repair.
- For the most current official instructions, visit the CPSC recall page.
- If you've been hurt by this product, report the incident to CPSC.
Consumer Contact (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-9702.
Polaris Industries at 800-765-2747 from 7 a.m. to 7 p.m. CT Monday through Friday or online at www.polaris.com and click on "Off Road Recalls" at the bottom of the page or www.polaris.com/en-us/off-road-recalls/ to check if your vehicle identification number (VIN) is included in any recalls.
About the U.S. Consumer Product Safety Commission
The CPSC protects consumers from injuries and deaths from thousands of types of consumer products — toys, furniture, electronics, appliances, and more.
Visit CPSC.gov →📣 Report an unsafe product to the CPSC
If you own this product and experienced a defect, near-miss, or injury, file a report with the CPSC. Consumer reports are the primary signal the agency uses to identify defect patterns and trigger future recalls. Your report is free, takes about 10 minutes, and can stay anonymous to the manufacturer.
Polaris Dealers Nationwide From December 2019 Through April 2023 For Between $13,300 And $22,000. Recall FAQ
Polaris Dealers Nationwide From December 2019 Through April 2023 For Between $13,300 And $22,000. is the subject of a consumer products recall: Polaris Recalls MATRYX PRO RMK and MATRYX RMK KHAOS Snowmobiles Due to Serious Injury Hazard (Recall Alert). The notice was published on August 31, 2023 by the U.S. Consumer Product Safety Commission (CPSC). Approximately 15,900 units are potentially affected.