Apollo Recalls Phantom Electric Scooters Due to Fall and Injury Hazards
CPSC Recall Notice
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-9697.
This recall involves the Apollo Phantom V1, V2 and 60V Electric Scooters models. The scooter has one stem bolt that connects the stem of the scooter with the front suspension and wheel assembly. "Apollo" is printed on the stem of the scooter and "Apollo Phantom" is displayed on the rear left side of the grip tape on the deck of the scooter. "Apollo Phantom" is also listed on the bottom of the scooter with the model year.
Corrective Action (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-9697.
Consumers should immediately stop using the recalled scooters and contact Apollo for a free replacement bolt to repair the scooter. The firm will send instructions with a video link demonstrating how consumers can install the new bolt on their scooter at home. Apollo will also make its servicing and partner locations available to any customers to have the bolt replaced or tightened free of charge. Apollo is contacting all known purchasers directly.
✅ What you should do
- Stop using the product if you own it.
- Check the model number, lot code, or sell-by date against the recall notice above.
- Contact Apolloscooters.com, Fluidfreeride.com, Justride.com, Adventuresportsusa.com And Allelectricmotion.com From June 2021 Through May 2023 For Between $2,000 And $2,500. or the retailer where you bought it for a refund, replacement, or repair.
- For the most current official instructions, visit the CPSC recall page.
- If you've been hurt by this product, report the incident to CPSC.
Consumer Contact (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-9697.
Apollo toll-free at 833-693-3468 from 9 a.m. to 5 p.m. ET Monday through Friday, by email at support@apolloscooters.co or online at https://apolloscooters.co/pages/apollo-phantom-2021-2022-bolt-recall or at www.apolloscooters.com and click on "Recalls" located at the bottom of the page.
About the U.S. Consumer Product Safety Commission
The CPSC protects consumers from injuries and deaths from thousands of types of consumer products — toys, furniture, electronics, appliances, and more.
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If you own this product and experienced a defect, near-miss, or injury, file a report with the CPSC. Consumer reports are the primary signal the agency uses to identify defect patterns and trigger future recalls. Your report is free, takes about 10 minutes, and can stay anonymous to the manufacturer.
Apolloscooters.com, Fluidfreeride.com, Justride.com, Adventuresportsusa.com And Allelectricmotion.com From June 2021 Through May 2023 For Between $2,000 And $2,500. Recall FAQ
Apolloscooters.com, Fluidfreeride.com, Justride.com, Adventuresportsusa.com And Allelectricmotion.com From June 2021 Through May 2023 For Between $2,000 And $2,500. is the subject of a bicycles & wheeled sports recall: Apollo Recalls Phantom Electric Scooters Due to Fall and Injury Hazards. The notice was published on August 31, 2023 by the U.S. Consumer Product Safety Commission (CPSC). Approximately 3,900 units are potentially affected.