The Laundress Recalls Fabric Conditioners Due to Chemical Hazard, Including Previously Recalled Units
CPSC Recall Notice
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-9585.
This recall involves The Laundress Fabric Conditioner products, a complete list of which is available at www.TheLaundressRecall.com. All recalled products have "The Laundress - New York" printed at the top of the label.
Corrective Action (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-9585.
Consumers should immediately stop using the recalled fabric conditioners and contact The Laundress for instructions to receive a full refund. Consumers who have previously requested a refund for these products in response to The Laundress' December 2022 recall and reimbursement program should not submit a new request. Consumers who purchased the recalled products on or after January 2021 can request a refund using either a photo of the lot code with their initials and the date written in marker or a receipt, or if purchased through www.TheLaundress.com, consumers can submit their e-mail address for a refund. Consumers who purchased the recalled products before January 2021 should take a photo of the lot code with their initials and the date written in marker and contact The Laundress for a full refund of the purchase price, with receipt, or of the manufacturer's suggested retail price, without receipt.
✅ What you should do
- Stop using the product if you own it.
- Check the model number, lot code, or sell-by date against the recall notice above.
- Contact Online At Thelaundress.com, Amazon.com, And Additional Websites And In Stores At The Laundress, Bloomingdale's, The Container Store, Saks Fifth Avenue, Target, Nordstrom, Jenni Kayne, Kith, Peruvian Connection, N.peal, Brooklinen, And Other Major Retailers Nationwide From 2011 Through November 2022 For Between $1 And $20. or the retailer where you bought it for a refund, replacement, or repair.
- For the most current official instructions, visit the CPSC recall page.
- If you've been hurt by this product, report the incident to CPSC.
Consumer Contact (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-9585.
The Laundress at 800-681-1915 from 9 a.m. to 5 p.m. ET Monday through Friday, or online at www.TheLaundressRecall.com or at www.TheLaundress.com and click on "Get Started" on the homepage for more information.
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If you own this product and experienced a defect, near-miss, or injury, file a report with the CPSC. Consumer reports are the primary signal the agency uses to identify defect patterns and trigger future recalls. Your report is free, takes about 10 minutes, and can stay anonymous to the manufacturer.
Online At Thelaundress.com, Amazon.com, And Additional Websites And In Stores At The Laundress, Bloomingdale's, The Container Store, Saks Fifth Avenue, Target, Nordstrom, Jenni Kayne, Kith, Peruvian Connection, N.peal, Brooklinen, And Other Major Retailers Nationwide From 2011 Through November 2022 For Between $1 And $20. Recall FAQ
Online At Thelaundress.com, Amazon.com, And Additional Websites And In Stores At The Laundress, Bloomingdale's, The Container Store, Saks Fifth Avenue, Target, Nordstrom, Jenni Kayne, Kith, Peruvian Connection, N.peal, Brooklinen, And Other Major Retailers Nationwide From 2011 Through November 2022 For Between $1 And $20. is the subject of a clothing & apparel recall: The Laundress Recalls Fabric Conditioners Due to Chemical Hazard, Including Previously Recalled Units. The notice was published on March 31, 2023 by the U.S. Consumer Product Safety Commission (CPSC). Approximately 800,000 units are potentially affected.