DR Power Equipment Recalls PRO XL501 Chipper Shredders Due to Laceration Hazard (Recall Alert)
CPSC Recall Notice
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-9553.
This recall involves DR Power Chipper Shredder with model numbers CS35050BEN and CS35050BENR. The model number is on the side of the unit. The Chipper Shredders are used for yard and garden clean up. The recalled chipper shredders have an orange body, a black motor on a black metal frame that has two wheels. DR and PROXL501 are printed on the motor.
Corrective Action (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-9553.
Consumers should immediately stop using the recalled chipper shredders. DR Power Equipment is contacting all known purchasers and automatically sending them a repair kit with installation instructions. Consumers will also be provided with a small sticker with letters "NF" to place on the unit's data tag to indicate that the scroll has been replaced. Consumers not wishing to make the repair themselves will be directed to a servicing dealer to make the free repair for them, including transportation to and from the dealer.
✅ What you should do
- Stop using the product if you own it.
- Check the model number, lot code, or sell-by date against the recall notice above.
- Contact Authorized Dr Power Equipment Dealers Nationwide And Online At Www.drpower.com From September 2019 Through September 2022 For About $3,800. or the retailer where you bought it for a refund, replacement, or repair.
- For the most current official instructions, visit the CPSC recall page.
- If you've been hurt by this product, report the incident to CPSC.
Consumer Contact (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-9553.
DR Power at 800-550-7016 from 8:30 a.m. to 5 p.m. ET Monday through Friday, email at recall@DRPower.com or online at www.drpower.com and click on Product Recalls link at the bottom of the page for more information.
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If you own this product and experienced a defect, near-miss, or injury, file a report with the CPSC. Consumer reports are the primary signal the agency uses to identify defect patterns and trigger future recalls. Your report is free, takes about 10 minutes, and can stay anonymous to the manufacturer.
Authorized Dr Power Equipment Dealers Nationwide And Online At Www.drpower.com From September 2019 Through September 2022 For About $3,800. Recall FAQ
Authorized Dr Power Equipment Dealers Nationwide And Online At Www.drpower.com From September 2019 Through September 2022 For About $3,800. is the subject of a consumer products recall: DR Power Equipment Recalls PRO XL501 Chipper Shredders Due to Laceration Hazard (Recall Alert). The notice was published on March 2, 2023 by the U.S. Consumer Product Safety Commission (CPSC). Approximately 2,100 units are potentially affected.