Samsung Recalls Top-Load Washing Machines Due to Fire Hazard; Software Repair Available
⚠ Critical Alert — Stop Using Immediately
This product has been flagged with severe risks (fire or burn). Stop using it now and contact the brand or CPSC for a refund, repair, or replacement.
CPSC Recall Notice
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-9486.
This recall involves several models of Samsung's top-load washers with super speed wash. The washers were sold in white, black, champagne, and ivory colors and include model series WA49B, WA50B, WA51A, WA52A, WA54A, and WA55A. The model and serial numbers are found on the washer's label attached to the inside of the top lid. An additional label is located on the rear of the washer. The following model and serial number ranges are included in the recall: Model Number Serial Number Range WA49B5105AV/US 01J457BT700001W through 01J457BTB00111H WA49B5105AW/US 01J557BT700001J through 01J557BT700010D WA49B5205AW/US 01HH57BT300006X through 01HH57BTB00932W WA50B5100AV/US 01J257BT70001B through 01J257BTB01232B WA50B5100AW/US 01J357BT770001L through 01J357BT700010F WA51A5505AC/US 01HA57BR700003P through 01HA57BTB00346F WA51A5505AV/US 01H257BR600003R through 01H257BTB02018L WA51A5505AW/US 01GY57BR600026P through 01GY57BTB00269W WA52A5500AC/US 01HB57BR700003Y through 01HB57BTB02968X WA52A5500AV/US 01H357BR600006A through 01H357BTB01820Y WA52A5500AW/US 01H457BR600003X through 01H457BTB01503Y WA54A7305AV/US 01H557BR600003P through 01H557BR800650T WA55A7300AE/US 01H057BR600001H through 01H057BTB05872Z WA55A7700AV/US 01H157BR600151Z through 01H157ZT700005K
Corrective Action (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-9486.
Consumers should immediately check whether their washer's software has been updated to prevent the hazard; and, if not, consumers should immediately stop using the washer until the software is updated. Instructions on how to check whether a washer's software has been updated can be found here https://www.samsung.com/us/support/tlw-sw-update. All Wi-Fi equipped washers that are plugged into a power source and actively connected to the internet will automatically download the free software repair over-the-air when they are connected to the internet. Consumers who have not connected their Wi-Fi equipped washer to the internet should contact Samsung for instructions on how to download the software repair. Consumers whose washer does not have Wi-Fi capability or who otherwise wish to receive a free software repair without connecting to the internet, should immediately stop using the washer and contact Samsung directly for a free dongle to plug in and download the free software repair.
✅ What you should do
- Stop using the product if you own it.
- Check the model number, lot code, or sell-by date against the recall notice above.
- Contact Best Buy, Costco, The Home Depot, Lowe's And Other Appliance Stores Nationwide And Online At Samsung.com From June 2021 Through December 2022 For Between $900 And $1,500. or the retailer where you bought it for a refund, replacement, or repair.
- For the most current official instructions, visit the CPSC recall page.
- If you've been hurt by this product, report the incident to CPSC.
Consumer Contact (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-9486.
Samsung at http://www.samsung.com and http://www.samsung.com/us/support/tlw-sw-update or by phone toll-free at 833-916-4555 from 8 a.m. to 12 a.m. ET daily.
About the U.S. Consumer Product Safety Commission
The CPSC protects consumers from injuries and deaths from thousands of types of consumer products — toys, furniture, electronics, appliances, and more.
Visit CPSC.gov →📣 Report an unsafe product to the CPSC
If you own this product and experienced a defect, near-miss, or injury, file a report with the CPSC. Consumer reports are the primary signal the agency uses to identify defect patterns and trigger future recalls. Your report is free, takes about 10 minutes, and can stay anonymous to the manufacturer.
Best Buy, Costco, The Home Depot, Lowe's And Other Appliance Stores Nationwide And Online At Samsung.com From June 2021 Through December 2022 For Between $900 And $1,500. Recall FAQ
Best Buy, Costco, The Home Depot, Lowe's And Other Appliance Stores Nationwide And Online At Samsung.com From June 2021 Through December 2022 For Between $900 And $1,500. is the subject of a consumer products recall: Samsung Recalls Top-Load Washing Machines Due to Fire Hazard; Software Repair Available. The notice was published on December 22, 2022 by the U.S. Consumer Product Safety Commission (CPSC). Approximately 663,500 units are potentially affected.