Royal Sovereign Recalls Portable Air Conditioners Due to Fire and Burn Hazards; One Death Reported
⚠ Critical Alert — Stop Using Immediately
This product has been flagged with severe risks (serious injury or death). Stop using it now and contact the brand or CPSC for a refund, repair, or replacement.
CPSC Recall Notice
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-9193.
This recall involves the following models of portable air conditioners: Model Numbers PAC-3012 PAC-3012 RB ARP-3012 ARP-3012 KIT ARP-3012S ARP-3014 ARP-3014 SC The model number is printed on the name plate sticker on the back of the portable air conditioners.
Corrective Action (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-9193.
Consumers should immediately stop using the recalled portable air conditioners, unplug the unit, follow the instructions online at www.Recall-PAC3012.com for properly severing the electrical cord rendering the unit unusable, and contact Royal Sovereign for a pro-rated refund based on the age of the portable air conditioner. Failure to unplug the unit could result in shock, electrocution, or death.
✅ What you should do
- Stop using the product if you own it.
- Check the model number, lot code, or sell-by date against the recall notice above.
- Contact The Recalled Portable Air Conditioners Were Sold Online At Amazon.com And In Sears, Costco, Home Depot, Bj's Wholesale Club, And Best Buy Stores Nationwide From March 2008 Through August 2014 For About $290. or the retailer where you bought it for a refund, replacement, or repair.
- For the most current official instructions, visit the CPSC recall page.
- If you've been hurt by this product, report the incident to CPSC.
Consumer Contact (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-9193.
Royal Sovereign toll-free at 833-947-3699 from 9 a.m. to 5 p.m. ET, Monday through Friday, or online at www.Recall-PAC3012.com or https://www.royalsovereign.com and click on "Recall Information" at the top of the page for more information.
About the U.S. Consumer Product Safety Commission
The CPSC protects consumers from injuries and deaths from thousands of types of consumer products — toys, furniture, electronics, appliances, and more.
Visit CPSC.gov →📣 Report an unsafe product to the CPSC
If you own this product and experienced a defect, near-miss, or injury, file a report with the CPSC. Consumer reports are the primary signal the agency uses to identify defect patterns and trigger future recalls. Your report is free, takes about 10 minutes, and can stay anonymous to the manufacturer.
The Recalled Portable Air Conditioners Were Sold Online At Amazon.com And In Sears, Costco, Home Depot, Bj's Wholesale Club, And Best Buy Stores Nationwide From March 2008 Through August 2014 For About $290. Recall FAQ
The Recalled Portable Air Conditioners Were Sold Online At Amazon.com And In Sears, Costco, Home Depot, Bj's Wholesale Club, And Best Buy Stores Nationwide From March 2008 Through August 2014 For About $290. is the subject of a furniture recall: Royal Sovereign Recalls Portable Air Conditioners Due to Fire and Burn Hazards; One Death Reported. The notice was published on December 22, 2021 by the U.S. Consumer Product Safety Commission (CPSC). Approximately 33,570 units are potentially affected.