Pacific Cycle Recalls Schwinn Electric Scooters Due to Fall and Injury Hazards
CPSC Recall Notice
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-9186.
This recall involves all models of the Schwinn Tone Electric Scooter. That includes the Tone 1, Tone 2 and Tone 3 models. The scooters come in black or white and have a "T" handlebar and an approximately two-foot-long board. The e-scooter's serial number is located on the bottom of the board.
Corrective Action (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-9186.
Consumers should immediately stop using the recalled e-scooters and contact Pacific Cycle for a free repair kit. Consumers will need to provide the serial number of their scooter and a mailing address. The repair kit can be installed by the consumer and includes all required tools and instructions, which are also available in video format. Pacific Cycle estimates it will take consumers between five and ten minutes to install. Alternatively, consumers can ship the e-scooter back to Pacific Cycle for repair, at no cost to the consumer.
✅ What you should do
- Stop using the product if you own it.
- Check the model number, lot code, or sell-by date against the recall notice above.
- Contact Bicycle Shops Nationwide And Online At Schwinnbikes.com And Amazon.com, From May 2020 Through February 2021 For Between $350 To $550. or the retailer where you bought it for a refund, replacement, or repair.
- For the most current official instructions, visit the CPSC recall page.
- If you've been hurt by this product, report the incident to CPSC.
Consumer Contact (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-9186.
Pacific Cycle toll-free at 877-564-2261 from 7 a.m. to 6 p.m. CT, Monday through Friday, or online at https://www.pacific-cycle.com/safety-notices-recalls/ or www.pacific-cycle.com and click on "Safety Notices & Recalls" at the bottom of the page.
About the U.S. Consumer Product Safety Commission
The CPSC protects consumers from injuries and deaths from thousands of types of consumer products — toys, furniture, electronics, appliances, and more.
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If you own this product and experienced a defect, near-miss, or injury, file a report with the CPSC. Consumer reports are the primary signal the agency uses to identify defect patterns and trigger future recalls. Your report is free, takes about 10 minutes, and can stay anonymous to the manufacturer.
Bicycle Shops Nationwide And Online At Schwinnbikes.com And Amazon.com, From May 2020 Through February 2021 For Between $350 To $550. Recall FAQ
Bicycle Shops Nationwide And Online At Schwinnbikes.com And Amazon.com, From May 2020 Through February 2021 For Between $350 To $550. is the subject of a bicycles & wheeled sports recall: Pacific Cycle Recalls Schwinn Electric Scooters Due to Fall and Injury Hazards. The notice was published on December 15, 2021 by the U.S. Consumer Product Safety Commission (CPSC). Approximately 11,340 units are potentially affected.