dormakaba Recalls Delayed Egress Locks Due to Risk of Entrapment in an Emergency
⚠ Critical Alert — Stop Using Immediately
This product has been flagged with severe risks (fire or burn). Stop using it now and contact the brand or CPSC for a refund, repair, or replacement.
CPSC Recall Notice
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-9118.
This recall involves dormakaba Delayed Egress Locks with model number DE8310 found on the inside of the wiring cavity cover plate. These locks detect when pressure is applied to a door and are set with a release delay of 15 or 30 seconds. The recalled locks include an internal or external alarm sounder, key switch for reset and override, and a building code sign for single out swinging doors. Delayed egress locks are typically used on perimeter exit doors and internal fire doors to discourage or delay unauthorized exit while providing a safe means of escape during a fire or other catastrophic emergency.
Corrective Action (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-9118.
Facilities using the recalled locks should contact the firm for instructions on receiving a free repair of the firmware by a technician.
✅ What you should do
- Stop using the product if you own it.
- Check the model number, lot code, or sell-by date against the recall notice above.
- Contact Installed By Contractors Nationwide From October 2019 Through March 2021 For Between $1,200 And $1,400. or the retailer where you bought it for a refund, replacement, or repair.
- For the most current official instructions, visit the CPSC recall page.
- If you've been hurt by this product, report the incident to CPSC.
Consumer Contact (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-9118.
dormakaba at 800-265-6630 from 8 a.m. to 5 p.m. ET Monday through Friday, email at DE8310.Recall@dormakaba.com or online at dormakaba.us and search for "recall" or "DE8310" for more information or here.
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The CPSC protects consumers from injuries and deaths from thousands of types of consumer products — toys, furniture, electronics, appliances, and more.
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If you own this product and experienced a defect, near-miss, or injury, file a report with the CPSC. Consumer reports are the primary signal the agency uses to identify defect patterns and trigger future recalls. Your report is free, takes about 10 minutes, and can stay anonymous to the manufacturer.
Installed By Contractors Nationwide From October 2019 Through March 2021 For Between $1,200 And $1,400. Recall FAQ
Installed By Contractors Nationwide From October 2019 Through March 2021 For Between $1,200 And $1,400. is the subject of a consumer products recall: dormakaba Recalls Delayed Egress Locks Due to Risk of Entrapment in an Emergency. The notice was published on August 11, 2021 by the U.S. Consumer Product Safety Commission (CPSC). Approximately 2,400 units are potentially affected.