Thermo Tents Recalls Mór Series Tents Due to Fire Hazard; Tents are Mislabeled as Fire Retardant (Recall Alert)
⚠ Critical Alert — Stop Using Immediately
This product has been flagged with severe risks (fire or burn). Stop using it now and contact the brand or CPSC for a refund, repair, or replacement.
CPSC Recall Notice
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-8965.
This recall involves tents in the Mór Series including the Crua Tri (SKU: TRI-01, EAN: 0602815520812), the Crua Loj (SKU: LOJ-01, EAN: 0602815520805), and the Crua Cottage (SKU: COTTAGE-01, EAN: 0669014590473). The SKU, EAN and name of the tent are located on the box of the tent. The tents are green with "Crua Outdoors" printed on the outside. The tent dimensions are as follows: Model Height Length Width Crua Cottage 8.2ft / 250cm 8.2ft / 250cm 8.2ft / 250cm (front) - 5.9ft / 180cm (back) Crua Loj 7ft / 213cm 24ft / 732cm 14ft / 427cm Crua Tri 5.2ft / 157cm 7.8ft / 234cm 6.5ft / 196cm
Corrective Action (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-8965.
Consumers should immediately stop using the tents below near any flame or other source of ignition. The firm will send the purchasers a new free label stating that the tent is not fire retardant (FR). Once consumers receive the new label, they should remove the incorrect original label, replace it with the new label, and keep the tents away from any flame or other source of ignition. Thermo Tents is contacting all known purchasers.
✅ What you should do
- Stop using the product if you own it.
- Check the model number, lot code, or sell-by date against the recall notice above.
- Contact Online At Www.cruaoutdoors.com, Moosejaw.com, Campsaver.com, Walmart.com, Cabella.com, Basspro.com, And Amazon.com From March 2019 Through August 2020 For About $900 (crua Tri), $3,000 (crua Loj) And $2,000 (crua Cottage). or the retailer where you bought it for a refund, replacement, or repair.
- For the most current official instructions, visit the CPSC recall page.
- If you've been hurt by this product, report the incident to CPSC.
Consumer Contact (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-8965.
Thermo Tents USA Inc. toll-free at 888-480-2550 from 9 a.m. to 5 p.m. ET Monday through Friday, email at support@cruaoutdoors.com or online at cruaoutdoors.com and click on "Important Safety Notification" for more information.
About the U.S. Consumer Product Safety Commission
The CPSC protects consumers from injuries and deaths from thousands of types of consumer products — toys, furniture, electronics, appliances, and more.
Visit CPSC.gov →📣 Report an unsafe product to the CPSC
If you own this product and experienced a defect, near-miss, or injury, file a report with the CPSC. Consumer reports are the primary signal the agency uses to identify defect patterns and trigger future recalls. Your report is free, takes about 10 minutes, and can stay anonymous to the manufacturer.
Online At Www.cruaoutdoors.com, Moosejaw.com, Campsaver.com, Walmart.com, Cabella.com, Basspro.com, And Amazon.com From March 2019 Through August 2020 For About $900 (crua Tri), $3,000 (crua Loj) And $2,000 (crua Cottage). Recall FAQ
Online At Www.cruaoutdoors.com, Moosejaw.com, Campsaver.com, Walmart.com, Cabella.com, Basspro.com, And Amazon.com From March 2019 Through August 2020 For About $900 (crua Tri), $3,000 (crua Loj) And $2,000 (crua Cottage). is the subject of a consumer products recall: Thermo Tents Recalls Mór Series Tents Due to Fire Hazard; Tents are Mislabeled as Fire Retardant (Recall Alert). The notice was published on December 10, 2020 by the U.S. Consumer Product Safety Commission (CPSC). Approximately 260 units are potentially affected.