Neptune Benson Recalls Delta Ultra-Violet Generators For Pools and Spas Due to Fire Hazard
⚠ Critical Alert — Stop Using Immediately
This product has been flagged with severe risks (fire or burn). Stop using it now and contact the brand or CPSC for a refund, repair, or replacement.
CPSC Recall Notice
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-8955.
This recall involves Delta UV EA-4H-10 ultra-violet generators installed in swimming pools and swim spas to sanitize the water. The majority were installed in Endless Pools. The brand and model number can be identified from the manufacturing plate located on one end of the generator's steel tube. They are silver and black in color and measure 4 inches in diameter and 25 inches in length.
Corrective Action (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-8955.
Consumers should immediately unplug and discontinue use of the generator and contact Neptune Benson for a free inspection and repair or replacement.
✅ What you should do
- Stop using the product if you own it.
- Check the model number, lot code, or sell-by date against the recall notice above.
- Contact Neptune Benson Sold The Generators To Pool And Spa Commercial Customers From August 2016 Through February 2020 For About $320. Prior To August 2016, The Generators Were Manufactured And Sold By Delta Uv Corporation To Pool And Spa Commercial Customers. or the retailer where you bought it for a refund, replacement, or repair.
- For the most current official instructions, visit the CPSC recall page.
- If you've been hurt by this product, report the incident to CPSC.
Consumer Contact (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-8955.
Neptune Benson toll-free at 888-847-8710 from 8 a.m. to 7 p.m. ET Monday through Friday online at https://www.evoqua.com/en/brands/Neptune-Benson and click on the “recall” link for more information.
About the U.S. Consumer Product Safety Commission
The CPSC protects consumers from injuries and deaths from thousands of types of consumer products — toys, furniture, electronics, appliances, and more.
Visit CPSC.gov →📣 Report an unsafe product to the CPSC
If you own this product and experienced a defect, near-miss, or injury, file a report with the CPSC. Consumer reports are the primary signal the agency uses to identify defect patterns and trigger future recalls. Your report is free, takes about 10 minutes, and can stay anonymous to the manufacturer.
Neptune Benson Sold The Generators To Pool And Spa Commercial Customers From August 2016 Through February 2020 For About $320. Prior To August 2016, The Generators Were Manufactured And Sold By Delta Uv Corporation To Pool And Spa Commercial Customers. Recall FAQ
Neptune Benson Sold The Generators To Pool And Spa Commercial Customers From August 2016 Through February 2020 For About $320. Prior To August 2016, The Generators Were Manufactured And Sold By Delta Uv Corporation To Pool And Spa Commercial Customers. is the subject of a consumer products recall: Neptune Benson Recalls Delta Ultra-Violet Generators For Pools and Spas Due to Fire Hazard. The notice was published on December 9, 2020 by the U.S. Consumer Product Safety Commission (CPSC). Approximately 4,560 units are potentially affected.