Ballard Designs Recalls Step Stools Due to Fall Hazard
CPSC Recall Notice
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-887.
This recall involves Ballard Designs "Stafford" step stools made of wood painted black or white. "Ballard Designs" is printed on a sticker under the bottom of the step. "Made in China" is printed on the underside bottom of the step stools. Also printed on the underside bottom of the step stools is one of the following five numbers: 100097963, 100099019, 100097230, 100100584 or 100102942. All recalled stools also have four plastic tabs affixed to the feet of the step stool.
Corrective Action (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-887.
Consumers should immediately remove the four plastic tabs from the feet of their step stools. Instructions are available online at www.ballarddesigns.com under the Product Safety page or by contacting Ballard Designs at the number below. Ballard Designs is directly contacting all known purchasers.
✅ What you should do
- Stop using the product if you own it.
- Check the model number, lot code, or sell-by date against the recall notice above.
- Contact Ballard Design Stores In Florida, Georgia And Ohio, Through Ballard Designs Catalogs, On Www.ballarddesigns.com And Www.hsn.com From July 2009 Through May 2011 For About $80. or the retailer where you bought it for a refund, replacement, or repair.
- For the most current official instructions, visit the CPSC recall page.
- If you've been hurt by this product, report the incident to CPSC.
Consumer Contact (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-887.
For more information, contact Ballard Designs toll-free at (888) 606-2627 between 8 a.m. and 9 p.m. ET Monday through Friday and between 9 a.m. and 5:30 p.m. ET Saturday and Sunday or visit the firm's website at www.ballarddesigns.com
About the U.S. Consumer Product Safety Commission
The CPSC protects consumers from injuries and deaths from thousands of types of consumer products — toys, furniture, electronics, appliances, and more.
Visit CPSC.gov →📣 Report an unsafe product to the CPSC
If you own this product and experienced a defect, near-miss, or injury, file a report with the CPSC. Consumer reports are the primary signal the agency uses to identify defect patterns and trigger future recalls. Your report is free, takes about 10 minutes, and can stay anonymous to the manufacturer.
Ballard Design Stores In Florida, Georgia And Ohio, Through Ballard Designs Catalogs, On Www.ballarddesigns.com And Www.hsn.com From July 2009 Through May 2011 For About $80. Recall FAQ
Ballard Design Stores In Florida, Georgia And Ohio, Through Ballard Designs Catalogs, On Www.ballarddesigns.com And Www.hsn.com From July 2009 Through May 2011 For About $80. is the subject of a tools recall: Ballard Designs Recalls Step Stools Due to Fall Hazard. The notice was published on October 4, 2011 by the U.S. Consumer Product Safety Commission (CPSC). Approximately 2,500 units are potentially affected.