HON Recalls Office Chairs Due to Fall Hazard
CPSC Recall Notice
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-8834.
This recall involves HON's Gateway office chairs with model numbers HGTMM and HGV1MM and manufactured from February 2019 through February 2020. It also involves the Maxon MXMO series chairs, model numbers M-SEMO201 and M-SEMX101. The manufacturer's name, model number and manufacture date are printed on a label located on the underside of the seats. The office chairs have a black mesh see-through back and a five-star base with wheels. HON or Maxon is printed on a label underneath the seat.
Corrective Action (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-8834.
Consumers should immediately stop using the recalled chairs and contact HON for a free replacement back including installation instructions.
✅ What you should do
- Stop using the product if you own it.
- Check the model number, lot code, or sell-by date against the recall notice above.
- Contact Hon Or Maxon Dealers Nationwide As Well As Online Stores Including Staples.com And Officedepot.com From February 2019 Through February 2020 For Between $135 And $250. or the retailer where you bought it for a refund, replacement, or repair.
- For the most current official instructions, visit the CPSC recall page.
- If you've been hurt by this product, report the incident to CPSC.
Consumer Contact (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-8834.
The HON Company at 800-833-3964 from 8 a.m. to 5 p.m. CT Monday through Friday, email at HONTeamBox@honcompany.com or online at HON.com and click on recall notice for more information. Or, for Maxon chairs, call 800-876-4274 from 8 a.m. to 5 p.m. CT Monday through Friday, email at service@maxonmail.com, or online at www.maxonfurniture.com and click on recall notice for more information.
About the U.S. Consumer Product Safety Commission
The CPSC protects consumers from injuries and deaths from thousands of types of consumer products — toys, furniture, electronics, appliances, and more.
Visit CPSC.gov →📣 Report an unsafe product to the CPSC
If you own this product and experienced a defect, near-miss, or injury, file a report with the CPSC. Consumer reports are the primary signal the agency uses to identify defect patterns and trigger future recalls. Your report is free, takes about 10 minutes, and can stay anonymous to the manufacturer.
Hon Or Maxon Dealers Nationwide As Well As Online Stores Including Staples.com And Officedepot.com From February 2019 Through February 2020 For Between $135 And $250. Recall FAQ
Hon Or Maxon Dealers Nationwide As Well As Online Stores Including Staples.com And Officedepot.com From February 2019 Through February 2020 For Between $135 And $250. is the subject of a furniture recall: HON Recalls Office Chairs Due to Fall Hazard. The notice was published on June 17, 2020 by the U.S. Consumer Product Safety Commission (CPSC). Approximately 13,400 units are potentially affected.