Star Water Systems Recalls Sump Pumps Due to Fire Hazard
⚠ Critical Alert — Stop Using Immediately
This product has been flagged with severe risks (fire or burn). Stop using it now and contact the brand or CPSC for a refund, repair, or replacement.
CPSC Recall Notice
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-8743.
This recall involves pedestal sump pumps that are used in residential de-watering. The sump pumps are sold under three brand names: Utilitech, Do It and Star Water Systems. The model and manufacture date codes are printed on the nameplate on the sump pump. Only the following model numbers, date codes and UPC codes of the pumps are included in the recall: Brand Name Model # Manufacturing Date Codes UPC Codes Utilitech #148009 1017 - 0219 054757098483 Do It #433063 0214 - 0219 009326405087 Star Water Systems #3CEH 0715 - 0219 054757000721
Corrective Action (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-8743.
Consumers should immediately unplug the recalled sump pumps and contact Star Water Systems for instructions to disable their pump and to obtain a full refund.
✅ What you should do
- Stop using the product if you own it.
- Check the model number, lot code, or sell-by date against the recall notice above.
- Contact Lowe's, Do It Best, Orscheln Farm & Home, Hep Sales, Carter Lumber, Theisen's, Falder's, Big R, Holmes Lumber, Schlemmer Hardware, Elnes Marketing, Jfw Sales & Marketing, And Mk Enterprises And Online At Amazon.com From June 2014 Through December 2019 For About $100. or the retailer where you bought it for a refund, replacement, or repair.
- For the most current official instructions, visit the CPSC recall page.
- If you've been hurt by this product, report the incident to CPSC.
Consumer Contact (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-8743.
Star Water Systems at 800-742-5044 from 7:30 a.m. to 5 p.m. ET Monday through Friday or online at https://www.starwatersystems.com/en-na/ and click on “Recall Information” for more information.
About the U.S. Consumer Product Safety Commission
The CPSC protects consumers from injuries and deaths from thousands of types of consumer products — toys, furniture, electronics, appliances, and more.
Visit CPSC.gov →📣 Report an unsafe product to the CPSC
If you own this product and experienced a defect, near-miss, or injury, file a report with the CPSC. Consumer reports are the primary signal the agency uses to identify defect patterns and trigger future recalls. Your report is free, takes about 10 minutes, and can stay anonymous to the manufacturer.
Lowe's, Do It Best, Orscheln Farm & Home, Hep Sales, Carter Lumber, Theisen's, Falder's, Big R, Holmes Lumber, Schlemmer Hardware, Elnes Marketing, Jfw Sales & Marketing, And Mk Enterprises And Online At Amazon.com From June 2014 Through December 2019 For About $100. Recall FAQ
Lowe's, Do It Best, Orscheln Farm & Home, Hep Sales, Carter Lumber, Theisen's, Falder's, Big R, Holmes Lumber, Schlemmer Hardware, Elnes Marketing, Jfw Sales & Marketing, And Mk Enterprises And Online At Amazon.com From June 2014 Through December 2019 For About $100. is the subject of a consumer products recall: Star Water Systems Recalls Sump Pumps Due to Fire Hazard. The notice was published on February 6, 2020 by the U.S. Consumer Product Safety Commission (CPSC). Approximately 33,000 units are potentially affected.