Happy Plugs Recalls Wireless Headphones Due to Burn Hazard
⚠ Critical Alert — Stop Using Immediately
This product has been flagged with severe risks (fire or burn). Stop using it now and contact the brand or CPSC for a refund, repair, or replacement.
CPSC Recall Notice
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-8645.
This recall involves Happy Plugs Wireless II Bluetooth Headphones sold with an external micro-USB charging cable. The micro-USB charging cable is a black cable about 20 inches in length with a USB 2.0 port on one end and a micro-USB port on the other. The UPC is printed on the back of the product packaging in the lower right corner and the item number is printed on the bottom of the product packaging. The following headphones are included in this recall. Item # Color UPC Item # 7620 Happy Plugs Wireless II Black Gold 811613031059 Item # 7621 Happy Plugs Wireless II Black 811613031066 Item # 7622 Happy Plugs Wireless II White 811613031073 Item # 7623 Happy Plugs Wireless II Pink Gold 811613031080 Item # 7624 Happy Plugs Wireless II Matte Gold 811613031097 Item # 7625 Happy Plugs Wireless II Space Gray 811613031103 Item # 7626 Happy Plugs Wireless II White Marble 811613031110 Item # 7627 Happy Plugs Wireless II Botanica Exotica 811613031127 Item # 7629 Happy Plugs Wireless II Pink Marble 811613032056 Item # 7630 Happy Plugs Wireless II Leopard 811613032063
Corrective Action (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-8645.
Consumers should immediately stop using the recalled headphones and charging cable, and return them to their place of purchase or contact Happy Plugs to receive free replacement headphones and charging cable.
✅ What you should do
- Stop using the product if you own it.
- Check the model number, lot code, or sell-by date against the recall notice above.
- Contact Macy's Stores Nationwide And Online At Happyplugs.com From January 2019 Through May 2019 For Between $10 And $40. or the retailer where you bought it for a refund, replacement, or repair.
- For the most current official instructions, visit the CPSC recall page.
- If you've been hurt by this product, report the incident to CPSC.
Consumer Contact (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-8645.
Happy Plugs at 800-419-2988 from 9 a.m. to 5 p.m. PT Monday through Friday, email customerservice@happyplugs.com and include “Recall” in the subject line, or online at https://happyplugs.com and click on “Support,” then “Warranty and Returns,” then click on “Voluntary Recall and Exchange Program.” The direct link to the recall page can be found at https://happyplugs.zendesk.com/hc/en-us/articles/360024787134-Voluntary-Recall-and-Exchange-Program
About the U.S. Consumer Product Safety Commission
The CPSC protects consumers from injuries and deaths from thousands of types of consumer products — toys, furniture, electronics, appliances, and more.
Visit CPSC.gov →📣 Report an unsafe product to the CPSC
If you own this product and experienced a defect, near-miss, or injury, file a report with the CPSC. Consumer reports are the primary signal the agency uses to identify defect patterns and trigger future recalls. Your report is free, takes about 10 minutes, and can stay anonymous to the manufacturer.
Macy's Stores Nationwide And Online At Happyplugs.com From January 2019 Through May 2019 For Between $10 And $40. Recall FAQ
Macy's Stores Nationwide And Online At Happyplugs.com From January 2019 Through May 2019 For Between $10 And $40. is the subject of an electronics recall: Happy Plugs Recalls Wireless Headphones Due to Burn Hazard. The notice was published on August 27, 2019 by the U.S. Consumer Product Safety Commission (CPSC). Approximately 6,900 units are potentially affected.