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CriticalCPSCcpsc-8633SERIOUS INJURY OR DEATH

SunSetter Recalls Vinyl Covers for Motorized Awnings Due to Impact and Fall Hazards; One Death Reported (Recall Alert)

⚠ Critical Alert — Stop Using Immediately

This product has been flagged with severe risks (serious injury or death). Stop using it now and contact the brand or CPSC for a refund, repair, or replacement.

The Recalled Covers Were Sold For About $100 Or Distributed As A Promotional Item Or As Part Of A Package With Motorized Awnings Directly By Sunsetter, Through Independent Dealers Nationwide, And Through Costco Wholesale, Between June 1999 And January 2019. recall product photo 1The Recalled Covers Were Sold For About $100 Or Distributed As A Promotional Item Or As Part Of A Package With Motorized Awnings Directly By Sunsetter, Through Independent Dealers Nationwide, And Through Costco Wholesale, Between June 1999 And January 2019. recall product photo 2The Recalled Covers Were Sold For About $100 Or Distributed As A Promotional Item Or As Part Of A Package With Motorized Awnings Directly By Sunsetter, Through Independent Dealers Nationwide, And Through Costco Wholesale, Between June 1999 And January 2019. recall product photo 3

CPSC Recall Notice

Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-8633.

This recall involves all soft vinyl awning covers used with SunSetter® Motorized, Motorized XL, Motorized PRO, Motorized PROXL, and Oasis Freestanding Motorized Retractable Awnings distributed by SunSetter from June 1999 to January 2019 and supplied with bungee tie-downs. Covers for manually operated awnings are not affected by this recall.

Corrective Action (per CPSC)

Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-8633.

Consumers should not attempt to install covers for the motorized awnings or remove any installed covers until they have received instructions from SunSetter. Consumers should contact SunSetter for free breakaway safety clips (that replace the bungee tie-downs provided with the cover) and instructions for their use, and instructions on how to safely remove any installed bungee tie-downs (available at https://www.sunsetter.com/safety). SunSetter is contacting all known purchasers directly.

✅ What you should do

  1. Stop using the product if you own it.
  2. Check the model number, lot code, or sell-by date against the recall notice above.
  3. Contact The Recalled Covers Were Sold For About $100 Or Distributed As A Promotional Item Or As Part Of A Package With Motorized Awnings Directly By Sunsetter, Through Independent Dealers Nationwide, And Through Costco Wholesale, Between June 1999 And January 2019. or the retailer where you bought it for a refund, replacement, or repair.
  4. For the most current official instructions, visit the CPSC recall page.
  5. If you've been hurt by this product, report the incident to CPSC.

Consumer Contact (per CPSC)

Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-8633.

SunSetter toll-free at 844-313-0144 from 8 a.m. to 10 p.m. ET daily, online at www.sunsetter.com/safety-clips, or by email at safety-clips@sunsetter.com

CPSC

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📣 Report an unsafe product to the CPSC

If you own this product and experienced a defect, near-miss, or injury, file a report with the CPSC. Consumer reports are the primary signal the agency uses to identify defect patterns and trigger future recalls. Your report is free, takes about 10 minutes, and can stay anonymous to the manufacturer.

How to report to CPSCFile a report at CPSC

The Recalled Covers Were Sold For About $100 Or Distributed As A Promotional Item Or As Part Of A Package With Motorized Awnings Directly By Sunsetter, Through Independent Dealers Nationwide, And Through Costco Wholesale, Between June 1999 And January 2019. Recall FAQ

The Recalled Covers Were Sold For About $100 Or Distributed As A Promotional Item Or As Part Of A Package With Motorized Awnings Directly By Sunsetter, Through Independent Dealers Nationwide, And Through Costco Wholesale, Between June 1999 And January 2019. is the subject of a vehicles / atvs recall: SunSetter Recalls Vinyl Covers for Motorized Awnings Due to Impact and Fall Hazards; One Death Reported (Recall Alert). The notice was published on August 13, 2019 by the U.S. Consumer Product Safety Commission (CPSC). Approximately 270,000 units are potentially affected.