Cambridge Elevating Recalls Home Elevators Due to Fall Hazard
CPSC Recall Notice
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-8518.
This recall involves Cambridge Elevating Elmira, Heritage & Hybrid model home elevators using the first and second generation micro-controller systems (BES 1 & BES 2). "Cambridge Elevating" is printed on the label inside the elevators. The elevators have an operating panel inside the cab with a digital display, a stop button, the elevator capacity and a phone box. Only elevators with production date codes 1/2/2009 through 29/11/17 printed on the manufacture label inside the elevator wall are included in the recall.
Corrective Action (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-8518.
Consumers should immediately stop using the recalled elevators and contact the firm to be directed to a local certified technician for a free repair.
✅ What you should do
- Stop using the product if you own it.
- Check the model number, lot code, or sell-by date against the recall notice above.
- Contact Cambridge Elevating, Western Elevator, Seaside Elevator And Canwest Elevator & Lifts And Other Authorized Dealers Nationwide From January 2009 Through November 2017 For Between $15,000 And $60,000 or the retailer where you bought it for a refund, replacement, or repair.
- For the most current official instructions, visit the CPSC recall page.
- If you've been hurt by this product, report the incident to CPSC.
Consumer Contact (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-8518.
Cambridge Elevating at 800-265-3579 from 8:30 a.m. to 4:30 p.m. ET Monday through Friday or online at www.cambridgeelevating.com and click on Recall Notifications for more information.
About the U.S. Consumer Product Safety Commission
The CPSC protects consumers from injuries and deaths from thousands of types of consumer products — toys, furniture, electronics, appliances, and more.
Visit CPSC.gov →📣 Report an unsafe product to the CPSC
If you own this product and experienced a defect, near-miss, or injury, file a report with the CPSC. Consumer reports are the primary signal the agency uses to identify defect patterns and trigger future recalls. Your report is free, takes about 10 minutes, and can stay anonymous to the manufacturer.
Cambridge Elevating, Western Elevator, Seaside Elevator And Canwest Elevator & Lifts And Other Authorized Dealers Nationwide From January 2009 Through November 2017 For Between $15,000 And $60,000 Recall FAQ
Cambridge Elevating, Western Elevator, Seaside Elevator And Canwest Elevator & Lifts And Other Authorized Dealers Nationwide From January 2009 Through November 2017 For Between $15,000 And $60,000 is the subject of a consumer products recall: Cambridge Elevating Recalls Home Elevators Due to Fall Hazard. The notice was published on March 27, 2019 by the U.S. Consumer Product Safety Commission (CPSC). Approximately 680 units are potentially affected.