myStromer Recalls Electric Bicycles Due to Crash and Injury Hazards (Recall Alert)
CPSC Recall Notice
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-8511.
This recall involves all Stromer ST5 pedal-assist electric bicycles. They were sold in a black or gray aluminum frame. The e-bikes have hydraulic disc brakes, an integrated lithium battery located inside the down tube, a motor on the rear hub and a three-button switch on the handlebars. Stromer is printed on the top tube of the bicycle frame and on the seat and chain guard. ST5 is printed on the downtube. Vehicle Identification Number (VIN) TBNST5S700SJA0001 through TBNST5S700SKF0065 is etched on the bottom of the right-side chainstay.
Corrective Action (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-8511.
Consumers should immediately stop using the recalled bicycle and take it to an authorized Stromer dealer for a free repair. myStromer is contacting all known purchasers directly.
✅ What you should do
- Stop using the product if you own it.
- Check the model number, lot code, or sell-by date against the recall notice above.
- Contact Stromer Authorized Dealers Nationwide From April 2018 Through February 2019 For About $10,000. or the retailer where you bought it for a refund, replacement, or repair.
- For the most current official instructions, visit the CPSC recall page.
- If you've been hurt by this product, report the incident to CPSC.
Consumer Contact (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-8511.
myStromer at 800-819-4262 from 9 a.m. to 5 p.m. PT Monday through Friday, 9 a.m. to 5 p.m. PT Saturday and Sunday, email at stem@stromerbike.com or online www.stromerbike.com and click on Recalls for more information
About the U.S. Consumer Product Safety Commission
The CPSC protects consumers from injuries and deaths from thousands of types of consumer products — toys, furniture, electronics, appliances, and more.
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If you own this product and experienced a defect, near-miss, or injury, file a report with the CPSC. Consumer reports are the primary signal the agency uses to identify defect patterns and trigger future recalls. Your report is free, takes about 10 minutes, and can stay anonymous to the manufacturer.
Stromer Authorized Dealers Nationwide From April 2018 Through February 2019 For About $10,000. Recall FAQ
Stromer Authorized Dealers Nationwide From April 2018 Through February 2019 For About $10,000. is the subject of a bicycles & wheeled sports recall: myStromer Recalls Electric Bicycles Due to Crash and Injury Hazards (Recall Alert). The notice was published on March 19, 2019 by the U.S. Consumer Product Safety Commission (CPSC). Approximately 195 units are potentially affected.