Canyon Recalls Mountain Bikes Due to Crash Hazard (Recall Alert)
CPSC Recall Notice
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-8420.
This recall involves model year 2018 Canyon Spectral full-suspension mountain bikes with aluminum chainstays. The bicycle's chainstays are the aluminum tubes that run from the bottom bracket to the axle of the rear wheel. They were sold in black/red, black/blue, gray/orange, red, and black. Canyon is printed on the downtube. Spectral is printed on the top tube. The recalled women and men's mountain bikes have the following models numbers: M71 Spectral CF 9.0 PRO, M71 Spectral CF 8.0, M53 Spectral AL 6.0, M74 Spectral WMN CF 7.0, M50 Spectral WMN 6.0. The model number is printed in the purchase documents.
Corrective Action (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-8420.
Consumers should immediately stop using the recalled mountain bikes and contact Canyon to receive free replacement and installation of chainstays. Canyon is contacting all known purchasers directly.
✅ What you should do
- Stop using the product if you own it.
- Check the model number, lot code, or sell-by date against the recall notice above.
- Contact Exclusively Online At Canyon's Website, Www.canyon.com, From December 2017 Through June 2018 For Between $2,400 And $4,500. or the retailer where you bought it for a refund, replacement, or repair.
- For the most current official instructions, visit the CPSC recall page.
- If you've been hurt by this product, report the incident to CPSC.
Consumer Contact (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-8420.
Canyon toll-free at 833-226-9661 from 7 a.m. to 5 p.m. PT, Monday through Friday, email at us@canyon.com or online at www.canyon.com and click on “Service & Support” for more information.
About the U.S. Consumer Product Safety Commission
The CPSC protects consumers from injuries and deaths from thousands of types of consumer products — toys, furniture, electronics, appliances, and more.
Visit CPSC.gov →📣 Report an unsafe product to the CPSC
If you own this product and experienced a defect, near-miss, or injury, file a report with the CPSC. Consumer reports are the primary signal the agency uses to identify defect patterns and trigger future recalls. Your report is free, takes about 10 minutes, and can stay anonymous to the manufacturer.
Exclusively Online At Canyon's Website, Www.canyon.com, From December 2017 Through June 2018 For Between $2,400 And $4,500. Recall FAQ
Exclusively Online At Canyon's Website, Www.canyon.com, From December 2017 Through June 2018 For Between $2,400 And $4,500. is the subject of a bicycles & wheeled sports recall: Canyon Recalls Mountain Bikes Due to Crash Hazard (Recall Alert). The notice was published on October 10, 2018 by the U.S. Consumer Product Safety Commission (CPSC). Approximately 820 units are potentially affected.