Lorex Recalls Three Models of Video Monitors Due to Burn Hazard
⚠ Critical Alert — Stop Using Immediately
This product has been flagged with severe risks (fire or burn). Stop using it now and contact the brand or CPSC for a refund, repair, or replacement.
CPSC Recall Notice
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-8345.
This recall involves Lorex brand video monitors models LW2751, LW2752 and LW2962H used with surveillance video systems. The video monitors are black and were sold in two sizes; 7 inch wide by 5 inches tall and 9 inches wide by 6 inches tall. The video monitors contain a blue lithium polymer battery. "LOREX" is printed on the top left of the monitor screen. The model and serial numbers are printed on the top or on the back panel of the monitors. Only monitors with the following model and serial numbers are included in the recall. Model Numbers Monitor Size Serial Number Ranges LW2751 7 inch WA01140315501-WA01140319000 WA02140417501-WA02140419000 WA0314050251-WA0314051250 WA0314060001-WA0314061500 WA03140627347-WA03140629346 WA03141222601-WA03141223169 WA04141223170-WA04141223350 LW2752 7 inch WA01140422265-WA01140423264 WA0214065501-WA0214066500 WA02140629347-WA02140630346 WA03141121501-WA03141122000 LW2962H 9 inch WA01140329001-WA01140332400 WA02140419001-WA021404220500 WA02140422001-WA02140422100 WA0314051251-W0314053250 WA0314061501-WA0314061618 WA0414061619-WA0414063000 WA04140623347-WA04140625346 WA0514112501-WA0514114000 WA05141122501-WA05141125000
Corrective Action (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-8345.
Consumers should immediately stop using the recalled monitors and contact Lorex for instructions on receiving a full refund.
✅ What you should do
- Stop using the product if you own it.
- Check the model number, lot code, or sell-by date against the recall notice above.
- Contact Best Buy Stores Nationwide And Online At Www.lorextechnology.com And Other Websites From April 2014 Through March 2017. The Video Monitors Were Sold In Bundles For Between $150 And $330. or the retailer where you bought it for a refund, replacement, or repair.
- For the most current official instructions, visit the CPSC recall page.
- If you've been hurt by this product, report the incident to CPSC.
Consumer Contact (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-8345.
Lorex toll-free at 844-265-7388 from 9 a.m. to 5 p.m. ET Monday through Friday or online at www.lorextechnology.com and click on “Product Recalls” for more information.
About the U.S. Consumer Product Safety Commission
The CPSC protects consumers from injuries and deaths from thousands of types of consumer products — toys, furniture, electronics, appliances, and more.
Visit CPSC.gov →📣 Report an unsafe product to the CPSC
If you own this product and experienced a defect, near-miss, or injury, file a report with the CPSC. Consumer reports are the primary signal the agency uses to identify defect patterns and trigger future recalls. Your report is free, takes about 10 minutes, and can stay anonymous to the manufacturer.
Best Buy Stores Nationwide And Online At Www.lorextechnology.com And Other Websites From April 2014 Through March 2017. The Video Monitors Were Sold In Bundles For Between $150 And $330. Recall FAQ
Best Buy Stores Nationwide And Online At Www.lorextechnology.com And Other Websites From April 2014 Through March 2017. The Video Monitors Were Sold In Bundles For Between $150 And $330. is the subject of a consumer products recall: Lorex Recalls Three Models of Video Monitors Due to Burn Hazard. The notice was published on June 12, 2018 by the U.S. Consumer Product Safety Commission (CPSC). Approximately 22,000 units are potentially affected.