Regency Fireplace Products Recalls Gas Stove Fireplaces Due to Explosion and Injury Hazards
⚠ Critical Alert — Stop Using Immediately
This product has been flagged with severe risks (fire or burn). Stop using it now and contact the brand or CPSC for a refund, repair, or replacement.
CPSC Recall Notice
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-8324.
This recall involves Regency Ultimate U37 and U39 direct vent gas stove fireplaces. They were sold in black and have gold or silver trim around the glass doors. "Regency" is printed on the front, bottom left corner of the pedestals of the stoves. The following model and serial numbers are included in the recall and are printed on a label located on the inside of the front panel door. Model Number Serial Number Range U39 41001 - 42602 223000001 - 223008520 315000001 - 315012548 U37 13735 - 13763 31001 - 31795 221000025 - 221002269 221031585 - 221031745 313000001 - 313000457
Corrective Action (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-8324.
Consumers should immediately stop using the recalled gas stoves, turn off the gas supply to the unit, and contact Regency to schedule a free repair.
✅ What you should do
- Stop using the product if you own it.
- Check the model number, lot code, or sell-by date against the recall notice above.
- Contact Fireplace Distributors And Stores Nationwide From January 2001 Through January 2018 For About $2,800. or the retailer where you bought it for a refund, replacement, or repair.
- For the most current official instructions, visit the CPSC recall page.
- If you've been hurt by this product, report the incident to CPSC.
Consumer Contact (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-8324.
Regency toll-free at 866-867-4328 from 8 a.m. to 7 p.m. ET Monday through Friday, email at u39@regency-fire.com or online at www.regency-fire.com and click on “U39 notice” at the bottom of the page for more information.
About the U.S. Consumer Product Safety Commission
The CPSC protects consumers from injuries and deaths from thousands of types of consumer products — toys, furniture, electronics, appliances, and more.
Visit CPSC.gov →📣 Report an unsafe product to the CPSC
If you own this product and experienced a defect, near-miss, or injury, file a report with the CPSC. Consumer reports are the primary signal the agency uses to identify defect patterns and trigger future recalls. Your report is free, takes about 10 minutes, and can stay anonymous to the manufacturer.
Fireplace Distributors And Stores Nationwide From January 2001 Through January 2018 For About $2,800. Recall FAQ
Fireplace Distributors And Stores Nationwide From January 2001 Through January 2018 For About $2,800. is the subject of an appliances recall: Regency Fireplace Products Recalls Gas Stove Fireplaces Due to Explosion and Injury Hazards. The notice was published on May 15, 2018 by the U.S. Consumer Product Safety Commission (CPSC). Approximately 13,700 units are potentially affected.