Frontgate Recalls Step Ladders Due to Fall Hazard
CPSC Recall Notice
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-828.
This recall involves Frontgate foldaway closet two- and three-step ladders. The ladders are made of mahogany wood and designed for use in walk-in closets. Catalog item numbers included in the recall are 11998 for the two-step and 11675, 11975, 30269, 37935 and 40645 for the three-step ladder.
Corrective Action (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-828.
Consumers should immediately stop using the recalled ladders and contact Frontgate for instructions on how to receive a merchandise credit for the amount of the ladder. Frontgate is directly contacting all known consumers.
✅ What you should do
- Stop using the product if you own it.
- Check the model number, lot code, or sell-by date against the recall notice above.
- Contact Frontgate Stores In Georgia, North Carolina And Ohio, In Frontgate And Sky Mall Catalogs Nationwide And On The Internet At Frontgate.com And Skymall.com From December 2005 Through July 2010 For About Between $90 And $150. or the retailer where you bought it for a refund, replacement, or repair.
- For the most current official instructions, visit the CPSC recall page.
- If you've been hurt by this product, report the incident to CPSC.
Consumer Contact (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-828.
For more information, contact Frontgate at (888) 298-4651 between 7 a.m. and 6 p.m CT Monday through Friday, or visit the firm's recall website at www.regcen.com/frontgateladder
About the U.S. Consumer Product Safety Commission
The CPSC protects consumers from injuries and deaths from thousands of types of consumer products — toys, furniture, electronics, appliances, and more.
Visit CPSC.gov →📣 Report an unsafe product to the CPSC
If you own this product and experienced a defect, near-miss, or injury, file a report with the CPSC. Consumer reports are the primary signal the agency uses to identify defect patterns and trigger future recalls. Your report is free, takes about 10 minutes, and can stay anonymous to the manufacturer.
Frontgate Stores In Georgia, North Carolina And Ohio, In Frontgate And Sky Mall Catalogs Nationwide And On The Internet At Frontgate.com And Skymall.com From December 2005 Through July 2010 For About Between $90 And $150. Recall FAQ
Frontgate Stores In Georgia, North Carolina And Ohio, In Frontgate And Sky Mall Catalogs Nationwide And On The Internet At Frontgate.com And Skymall.com From December 2005 Through July 2010 For About Between $90 And $150. is the subject of a consumer products recall: Frontgate Recalls Step Ladders Due to Fall Hazard. The notice was published on January 20, 2011 by the U.S. Consumer Product Safety Commission (CPSC). Approximately 38,000 units are potentially affected.