Goodman Company Recalls Packaged Terminal Air Conditioners and Heat Pumps Due to Burn and Fire Hazards
⚠ Critical Alert — Stop Using Immediately
This product has been flagged with severe risks (fire or burn). Stop using it now and contact the brand or CPSC for a refund, repair, or replacement.
CPSC Recall Notice
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-8269.
This recall involves Goodman, Amana, York International and Energy Knight branded Packaged Terminal Air Conditioners and Heat Pumps (PTACs). The recalled units are beige and the brand name is printed on most of the units' control covers. Models that begin with the following prefixes are included in this recall: EKTC15, EKTH15, PMC15, PMH12, PMH15, PTC15, PTH12, PTH15, UCYB15 and UCYH15. Only units with the first four digits of the serial numbers in the range between 1001 and 1709 are affected. The model number and serial number are located on a label behind the front cover of the unit. Most of the recalled PTAC units are installed in hotels, motels, schools, apartment buildings and commercial spaces to provide room climate control.
Corrective Action (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-8269.
Consumers should contact Goodman for a free repair kit and installation by an authorized technician. Commercial owners are being contacted directly and will be provided with free repair kits.
✅ What you should do
- Stop using the product if you own it.
- Check the model number, lot code, or sell-by date against the recall notice above.
- Contact Goodman And Heating And Cooling Dealers Nationwide From January 2010 Through February 2018 For Between $700 And $1,400. or the retailer where you bought it for a refund, replacement, or repair.
- For the most current official instructions, visit the CPSC recall page.
- If you've been hurt by this product, report the incident to CPSC.
Consumer Contact (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-8269.
Goodman toll-free at 888-803-0512 from 7 a.m. to 6 p.m. CT Monday through Friday or online at https://www.amana-ptac.com/ and click on “Recall Information” for more information.
About the U.S. Consumer Product Safety Commission
The CPSC protects consumers from injuries and deaths from thousands of types of consumer products — toys, furniture, electronics, appliances, and more.
Visit CPSC.gov →📣 Report an unsafe product to the CPSC
If you own this product and experienced a defect, near-miss, or injury, file a report with the CPSC. Consumer reports are the primary signal the agency uses to identify defect patterns and trigger future recalls. Your report is free, takes about 10 minutes, and can stay anonymous to the manufacturer.
Goodman And Heating And Cooling Dealers Nationwide From January 2010 Through February 2018 For Between $700 And $1,400. Recall FAQ
Goodman And Heating And Cooling Dealers Nationwide From January 2010 Through February 2018 For Between $700 And $1,400. is the subject of a kitchenware recall: Goodman Company Recalls Packaged Terminal Air Conditioners and Heat Pumps Due to Burn and Fire Hazards. The notice was published on March 1, 2018 by the U.S. Consumer Product Safety Commission (CPSC). Approximately 534,000 units are potentially affected.