Chromag Bicycle Stems Recalled by Riser Holdings Due to Fall and Injury Hazards
CPSC Recall Notice
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-8036.
This recall involves Chromag bicycle stems used to clamp the fork steerer and/or handlebars. The recalled stems include models BZA, Director, HiFi and Ranger. Only stems with a "Z" marked inside the bolt head are included in this recall. "Chromag" and the model name are printed on the stems. The stems were sold separately from bicycles. Bolts used in the stems are 6 mm in diameter and 20 mm in length. The stems were sold in various colors including black, red, blue, gold, purple and silver.
Corrective Action (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-8036.
Consumers should immediately stop using bicycles with the recalled stems and contact Chromag for free replacement bolts for the stem.
✅ What you should do
- Stop using the product if you own it.
- Check the model number, lot code, or sell-by date against the recall notice above.
- Contact Arts Cyclery, Beatchwood Cycles, Beat Cycles, Breadwinner Cycles, Blazin Saddles, Harpers, Quality Bicycle Products, The Bike Hub And Squatch Cycles Nationwide Or Online At Www.chromagbikes.com From November 2016 Through March 2017 For About $120 For The Stem. or the retailer where you bought it for a refund, replacement, or repair.
- For the most current official instructions, visit the CPSC recall page.
- If you've been hurt by this product, report the incident to CPSC.
Consumer Contact (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-8036.
Chromag Bikes at 800-380-4102 from 9 a.m. to 5 p.m. PT Monday through Thursday, email info@chromagbikes.com or online at www.chromagbikes.com and click on Stem Bolt Recall at the top of the page for more information.
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Arts Cyclery, Beatchwood Cycles, Beat Cycles, Breadwinner Cycles, Blazin Saddles, Harpers, Quality Bicycle Products, The Bike Hub And Squatch Cycles Nationwide Or Online At Www.chromagbikes.com From November 2016 Through March 2017 For About $120 For The Stem. Recall FAQ
Arts Cyclery, Beatchwood Cycles, Beat Cycles, Breadwinner Cycles, Blazin Saddles, Harpers, Quality Bicycle Products, The Bike Hub And Squatch Cycles Nationwide Or Online At Www.chromagbikes.com From November 2016 Through March 2017 For About $120 For The Stem. is the subject of a bicycles & wheeled sports recall: Chromag Bicycle Stems Recalled by Riser Holdings Due to Fall and Injury Hazards. The notice was published on April 26, 2017 by the U.S. Consumer Product Safety Commission (CPSC). Approximately 100 units are potentially affected.