Zebra Technologies Recalls Power Supply Units for Thermal Printers Due to Fire Hazard
⚠ Critical Alert — Stop Using Immediately
This product has been flagged with severe risks (fire or burn). Stop using it now and contact the brand or CPSC for a refund, repair, or replacement.
CPSC Recall Notice
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-7937.
This recall involves power supply units that serve as the power source for models of Zebra brand thermal industrial printers used to make bar codes and other commercial labels. The power supply units were either sold as after-market kits or included with the sale of the following models of Zebra brand printers: G-Series (GK420D/T, GX420D/T, GX430D/T), GT Series (GT800, GT810, GT820, GT830), ZP455, HC100, P1XX Series (P100, P110, P120), and ZXP3. The Zebra logo or FSP North America logo, date code and part number are printed on the power supply. Date codes between 1039XX through 1052XX and 1101XX through 1152XX are included in the recall for the following power supply units: Printer Model Zebra Power Supply Unit Part Number Power Supply Unit Type GK420d 808099-001 70W Brick GK420t 808099-001 70W Brick GX420d 808101-001 100W Brick GX420t 808101-001 100W Brick GX430d 808101-001 100W Brick GX430t 808101-001 100W Brick GT800 808099-001 70W Brick GT810 808099-001 70W Brick GT820 808099-001 70W Brick GT830 808099-001 70W Brick HC100 808099-003 70W Brick (Medical Brick) P1XX 808099-002 70W Brick ZXP3 808101-001 100W Brick
Corrective Action (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-7937.
Printer owners should immediately stop using the recalled power supply units and contact Zebra for a free replacement power supply.
✅ What you should do
- Stop using the product if you own it.
- Check the model number, lot code, or sell-by date against the recall notice above.
- Contact Direct Sales From Zebra And Through Zebra Distributors And Resellers, Including Bluestar Inc., Ingram Micro Data Capture Point Of Sale Division, Scansource And Wynit Distribution Llc, To Businesses, Hospitals And End-users Nationwide From July 2010 Through June 2012 For Between $400 And $4,750 With Zebra Printers And For About $11 As An Aftermarket Accessory. or the retailer where you bought it for a refund, replacement, or repair.
- For the most current official instructions, visit the CPSC recall page.
- If you've been hurt by this product, report the incident to CPSC.
Consumer Contact (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-7937.
Zebra at 800-658-3795 any time Monday through Friday, email PSUrecall@zebra.com or online at www.zebra.com and click on "Power Supply Recall" for more information.
About the U.S. Consumer Product Safety Commission
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Visit CPSC.gov →📣 Report an unsafe product to the CPSC
If you own this product and experienced a defect, near-miss, or injury, file a report with the CPSC. Consumer reports are the primary signal the agency uses to identify defect patterns and trigger future recalls. Your report is free, takes about 10 minutes, and can stay anonymous to the manufacturer.
Direct Sales From Zebra And Through Zebra Distributors And Resellers, Including Bluestar Inc., Ingram Micro Data Capture Point Of Sale Division, Scansource And Wynit Distribution Llc, To Businesses, Hospitals And End-users Nationwide From July 2010 Through June 2012 For Between $400 And $4,750 With Zebra Printers And For About $11 As An Aftermarket Accessory. Recall FAQ
Direct Sales From Zebra And Through Zebra Distributors And Resellers, Including Bluestar Inc., Ingram Micro Data Capture Point Of Sale Division, Scansource And Wynit Distribution Llc, To Businesses, Hospitals And End-users Nationwide From July 2010 Through June 2012 For Between $400 And $4,750 With Zebra Printers And For About $11 As An Aftermarket Accessory. is the subject of a batteries & power recall: Zebra Technologies Recalls Power Supply Units for Thermal Printers Due to Fire Hazard. The notice was published on December 20, 2016 by the U.S. Consumer Product Safety Commission (CPSC). Approximately 166,000 units are potentially affected.