Skip to main content
RecallCPSCcpsc-7911FALL HAZARD

Human Touch Recalls Reclining Chairs Due to Fall Hazard

Furniture And Specialty Stores Nationwide Including Healthy Back, Human Touch, Relax In Comfort, Relax The Back And The Better Back Store And Online At Ebay.com And Vitalityweb.com For Between $3,000 And $3,500. recall product photo 1

CPSC Recall Notice

Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-7911.

This recall involves Human Touch's Perfect Chair ®, model PC-610 with serial numbers between B613315034 and B614215154. The power reclining chair was sold in a walnut, dark walnut or chestnut wood finish base with a leather pad set that came in 33 different colors. The chair measures about 43 inches long, 31 inches wide and 47 inches high and has a head pillow at the top and a joystick controller on the left armrest. The words "Human Touch" and "Perfect Chair" and the model and serial number can be found on the cross bar connecting the rear legs of the chair.

Corrective Action (per CPSC)

Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-7911.

Consumers should immediately stop using the recalled chairs, and take them to the store where purchased for a full refund or contact Human Touch to receive a free repair kit (including shipping) or to arrange for free repair.

✅ What you should do

  1. Stop using the product if you own it.
  2. Check the model number, lot code, or sell-by date against the recall notice above.
  3. Contact Furniture And Specialty Stores Nationwide Including Healthy Back, Human Touch, Relax In Comfort, Relax The Back And The Better Back Store And Online At Ebay.com And Vitalityweb.com For Between $3,000 And $3,500. or the retailer where you bought it for a refund, replacement, or repair.
  4. For the most current official instructions, visit the CPSC recall page.
  5. If you've been hurt by this product, report the incident to CPSC.

Consumer Contact (per CPSC)

Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-7911.

Human Touch at 800-355-2762 from 6 a.m. to 5 p.m. PT Monday through Friday, via email at csadmin@humantouch.com or online at www.humantouch.com and click on Support and then on Recall for more information.

CPSC

About the U.S. Consumer Product Safety Commission

The CPSC protects consumers from injuries and deaths from thousands of types of consumer products — toys, furniture, electronics, appliances, and more.

Visit CPSC.gov →

📣 Report an unsafe product to the CPSC

If you own this product and experienced a defect, near-miss, or injury, file a report with the CPSC. Consumer reports are the primary signal the agency uses to identify defect patterns and trigger future recalls. Your report is free, takes about 10 minutes, and can stay anonymous to the manufacturer.

How to report to CPSCFile a report at CPSC

Furniture And Specialty Stores Nationwide Including Healthy Back, Human Touch, Relax In Comfort, Relax The Back And The Better Back Store And Online At Ebay.com And Vitalityweb.com For Between $3,000 And $3,500. Recall FAQ

Furniture And Specialty Stores Nationwide Including Healthy Back, Human Touch, Relax In Comfort, Relax The Back And The Better Back Store And Online At Ebay.com And Vitalityweb.com For Between $3,000 And $3,500. is the subject of a furniture recall: Human Touch Recalls Reclining Chairs Due to Fall Hazard. The notice was published on November 23, 2016 by the U.S. Consumer Product Safety Commission (CPSC). Approximately 1,100 units are potentially affected.