CPSC, Dell Computer Corp. Announce Recall of Notebook Computer Batteries
⚠ Critical Alert — Stop Using Immediately
This product has been flagged with severe risks (fire or burn). Stop using it now and contact the brand or CPSC for a refund, repair, or replacement.
CPSC Recall Notice
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-786.
The recalled batteries were sold in Dell Inspiron 5000 and 5000e notebook computers and sold separately for use in both of these systems. The words, "DELL," "MADE IN JAPAN," and "Inspiron 5000 Battery Module" are printed on the top of the batteries. An identification number is written on a colored sticker at the rear of the battery. Those batteries that have colored stickers containing either the number "99" or the series "00 51" or less, and the letter "P" in the first line, are being recalled.
Corrective Action (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-786.
Consumers should stop using these batteries immediately and contact Dell to obtain a discount on a future purchase from Dell of a new consumer notebook or desktop computer.
✅ What you should do
- Stop using the product if you own it.
- Check the model number, lot code, or sell-by date against the recall notice above.
- Contact Dell Sold These Batteries Nationwide Through Catalogs And Over The Internet, From January 2000 Through March 2001. The Computers With These Batteries Were Sold For Between $2,100 And $3,100, And Individual Batteries Were Sold For Between $100 And $130. or the retailer where you bought it for a refund, replacement, or repair.
- For the most current official instructions, visit the CPSC recall page.
- If you've been hurt by this product, report the incident to CPSC.
Consumer Contact (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-786.
Consumers may email Dell at 2001BatterySupport@dell.com or write to the company at Dell, Inc., RR2E, MSC #8222, One Dell Way, Round Rock, TX 78682.
About the U.S. Consumer Product Safety Commission
The CPSC protects consumers from injuries and deaths from thousands of types of consumer products — toys, furniture, electronics, appliances, and more.
Visit CPSC.gov →📣 Report an unsafe product to the CPSC
If you own this product and experienced a defect, near-miss, or injury, file a report with the CPSC. Consumer reports are the primary signal the agency uses to identify defect patterns and trigger future recalls. Your report is free, takes about 10 minutes, and can stay anonymous to the manufacturer.
Dell Sold These Batteries Nationwide Through Catalogs And Over The Internet, From January 2000 Through March 2001. The Computers With These Batteries Were Sold For Between $2,100 And $3,100, And Individual Batteries Were Sold For Between $100 And $130. Recall FAQ
Dell Sold These Batteries Nationwide Through Catalogs And Over The Internet, From January 2000 Through March 2001. The Computers With These Batteries Were Sold For Between $2,100 And $3,100, And Individual Batteries Were Sold For Between $100 And $130. is the subject of an electronics recall: CPSC, Dell Computer Corp. Announce Recall of Notebook Computer Batteries. The notice was published on May 3, 2001 by the U.S. Consumer Product Safety Commission (CPSC). Approximately 284,000 units are potentially affected.