Samsung Recalls Galaxy Note7 Smartphones Due to Serious Fire and Burn Hazards
⚠ Critical Alert — Stop Using Immediately
This product has been flagged with severe risks (fire or burn). Stop using it now and contact the brand or CPSC for a refund, repair, or replacement.
CPSC Recall Notice
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-7856.
This recall involves the Samsung Galaxy Note7 smartphone sold before September 15, 2016. The recalled devices have a 5.7 inch screen and were sold in the following colors: black onyx, blue coral, gold platinum and silver titanium with a matching stylus. Samsung is printed on the top front of the phone and Galaxy Note7 is printed on the back of the phone. To determine if your phone has been recalled, locate the IMEI number on the back of the phone or the packaging, and enter the IMEI number into the online registration site www.samsung.com or call Samsung toll-free at 844-365-6197.
Corrective Action (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-7856.
Consumers should immediately stop using and power down the recalled Galaxy Note7 devices purchased before September 15, 2016. Contact the wireless carrier, retail outlet or Samsung.com where you purchased your device to receive free of charge a new Galaxy Note7 with a different battery, a refund or a new replacement device. Go to www.samsung.com for more details.
✅ What you should do
- Stop using the product if you own it.
- Check the model number, lot code, or sell-by date against the recall notice above.
- Contact Wireless Carriers And Electronic Stores Nationwide, Including At&t, Best Buy, Sprint, T-mobile, Us Cellular, Verizon Stores And Online At Www.samsung.com And Other Websites From August 2016 Through September 2016 For Between $850 And $890. or the retailer where you bought it for a refund, replacement, or repair.
- For the most current official instructions, visit the CPSC recall page.
- If you've been hurt by this product, report the incident to CPSC.
Consumer Contact (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-7856.
Contact your wireless carrier or place of purchase, call Samsung toll-free at 844-365-6197 anytime, or go online at www.samsung.com.
About the U.S. Consumer Product Safety Commission
The CPSC protects consumers from injuries and deaths from thousands of types of consumer products — toys, furniture, electronics, appliances, and more.
Visit CPSC.gov →📣 Report an unsafe product to the CPSC
If you own this product and experienced a defect, near-miss, or injury, file a report with the CPSC. Consumer reports are the primary signal the agency uses to identify defect patterns and trigger future recalls. Your report is free, takes about 10 minutes, and can stay anonymous to the manufacturer.
Wireless Carriers And Electronic Stores Nationwide, Including At&t, Best Buy, Sprint, T-mobile, Us Cellular, Verizon Stores And Online At Www.samsung.com And Other Websites From August 2016 Through September 2016 For Between $850 And $890. Recall FAQ
Wireless Carriers And Electronic Stores Nationwide, Including At&t, Best Buy, Sprint, T-mobile, Us Cellular, Verizon Stores And Online At Www.samsung.com And Other Websites From August 2016 Through September 2016 For Between $850 And $890. is the subject of an electronics recall: Samsung Recalls Galaxy Note7 Smartphones Due to Serious Fire and Burn Hazards. The notice was published on September 15, 2016 by the U.S. Consumer Product Safety Commission (CPSC). Approximately 1 units are potentially affected.