Razor Recalls Self-Balancing Scooters/Hoverboards Due to Fire Hazard
⚠ Critical Alert — Stop Using Immediately
This product has been flagged with severe risks (fire or burn). Stop using it now and contact the brand or CPSC for a refund, repair, or replacement.
CPSC Recall Notice
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-7791.
This recall involves non-UL certified Hovertrax brand self-balancing scooters, commonly referred to as hoverboards. Hovertrax hoverboards have two wheels at either end of articulated dual platforms and are powered by lithium-ion battery packs. The recalled Hovertrax brand hoverboards have serial numbers beginning with 55X120-01, 55X120-02, 55X110-01, 55X110-02 and 55X230-01. The serial number is printed on a white sticker on the bottom of the deck or on the charger.
Corrective Action (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-7791.
Consumers should immediately stop using these recalled products and contact Razor to return their hoverboard for a free replacement hoverboard that is certified to comply with UL 2272.
✅ What you should do
- Stop using the product if you own it.
- Check the model number, lot code, or sell-by date against the recall notice above.
- Contact Big 5, Scheels, Toys R Us And Other Stores Nationwide And Online At Amazon.com, Razor.com, Target.com, Walmart.com And Other Websites From December 2015 Through May 2016 For Between $600 And $700. or the retailer where you bought it for a refund, replacement, or repair.
- For the most current official instructions, visit the CPSC recall page.
- If you've been hurt by this product, report the incident to CPSC.
Consumer Contact (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-7791.
Razor toll-free at 866-467-2967 from 8 a.m. to 5 p.m. PT Monday through Friday or online at Razor.com and click on "CPSC Safety Recalls" for more information.
About the U.S. Consumer Product Safety Commission
The CPSC protects consumers from injuries and deaths from thousands of types of consumer products — toys, furniture, electronics, appliances, and more.
Visit CPSC.gov →📣 Report an unsafe product to the CPSC
If you own this product and experienced a defect, near-miss, or injury, file a report with the CPSC. Consumer reports are the primary signal the agency uses to identify defect patterns and trigger future recalls. Your report is free, takes about 10 minutes, and can stay anonymous to the manufacturer.
Big 5, Scheels, Toys R Us And Other Stores Nationwide And Online At Amazon.com, Razor.com, Target.com, Walmart.com And Other Websites From December 2015 Through May 2016 For Between $600 And $700. Recall FAQ
Big 5, Scheels, Toys R Us And Other Stores Nationwide And Online At Amazon.com, Razor.com, Target.com, Walmart.com And Other Websites From December 2015 Through May 2016 For Between $600 And $700. is the subject of a bicycles & wheeled sports recall: Razor Recalls Self-Balancing Scooters/Hoverboards Due to Fire Hazard. The notice was published on July 6, 2016 by the U.S. Consumer Product Safety Commission (CPSC). Approximately 28,000 units are potentially affected.