Cloud Engines Recalls Pogoplug Video File Sharing Device Due to Fire Hazard
⚠ Critical Alert — Stop Using Immediately
This product has been flagged with severe risks (fire or burn). Stop using it now and contact the brand or CPSC for a refund, repair, or replacement.
CPSC Recall Notice
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-736.
This recall involves the Pogoplug Video file sharing device. The device is a black desktop electronics box, measuring about 2.5 inches wide, 7 inches deep, and 5.5 inches high. It is used to stream and share videos, photos, and music and to provide remote access to files stored on drives attached to the device. The device has the word "Pogoplug" on the side. "Model: Pogoplug Video" is listed on a label on the bottom of the device.
Corrective Action (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-736.
Consumers should immediately stop using and unplug the devices, and contact Cloud Engines to receive a refund or replacement device.
✅ What you should do
- Stop using the product if you own it.
- Check the model number, lot code, or sell-by date against the recall notice above.
- Contact Adorama, B&h, Best Buy, Buy.com, J&r, Pogoplug.com, New Egg, And Sony Style From March 2011 Through June 2011 For About $200. or the retailer where you bought it for a refund, replacement, or repair.
- For the most current official instructions, visit the CPSC recall page.
- If you've been hurt by this product, report the incident to CPSC.
Consumer Contact (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-736.
For additional information, contact Cloud Engines toll-free at (866) 582-6651 between 9 a.m. and 5 p.m. PT, by e-mail atvideorecall@cloudengines.com or visit the firm's website at www.pogoplug.com
About the U.S. Consumer Product Safety Commission
The CPSC protects consumers from injuries and deaths from thousands of types of consumer products — toys, furniture, electronics, appliances, and more.
Visit CPSC.gov →📣 Report an unsafe product to the CPSC
If you own this product and experienced a defect, near-miss, or injury, file a report with the CPSC. Consumer reports are the primary signal the agency uses to identify defect patterns and trigger future recalls. Your report is free, takes about 10 minutes, and can stay anonymous to the manufacturer.
Adorama, B&h, Best Buy, Buy.com, J&r, Pogoplug.com, New Egg, And Sony Style From March 2011 Through June 2011 For About $200. Recall FAQ
Adorama, B&h, Best Buy, Buy.com, J&r, Pogoplug.com, New Egg, And Sony Style From March 2011 Through June 2011 For About $200. is the subject of an electronics recall: Cloud Engines Recalls Pogoplug Video File Sharing Device Due to Fire Hazard. The notice was published on August 2, 2011 by the U.S. Consumer Product Safety Commission (CPSC). Approximately 9,500 units are potentially affected.