HP Expands Recall of Notebook Computer Batteries Due to Fire Hazard
⚠ Critical Alert — Stop Using Immediately
This product has been flagged with severe risks (fire or burn). Stop using it now and contact the brand or CPSC for a refund, repair, or replacement.
CPSC Recall Notice
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-684.
The recalled lithium-ion rechargeable batteries are used with various model series of HP and Compaq notebook computers and include batteries that consumers were informed were not included in previous recalls. The chart below includes all notebook model numbers associated with batteries recalled to date. The computer model number is located at the top of the service label on the bottom of the notebook computer. Not all batteries matching the bar codes are being recalled. Notebook Model Number Battery Bar Codes (^ in the code can be any letter or number) HP Pavilion dv2000, dv2500, dv2700, dv6000, dv6500,dv6700,dx6000, dx6500, dx6700 62940^^AXV^^^^, 65035^^B7U^^^^, 65035^^B7V^^^^, 65035^^BGU^^^^, 65035^^BGV^^^^ dv9000, dv9500, dv9700 65033^^B7U^^^^, 65033^^B7V^^^^, 65033^^BGU^^^^, 65033^^BGV^^^^ Compaq Presario A900C700F500, F700V3000, V3500, V3700, V6000, V6500, V6700 62940^^AXV^^^^, 65035^^B7U^^^^, 65035^^B7V^^^^, 65035^^BGU^^^^, 65035^^BGV^^^^ HP G6000, G7000 62940^^AXV^^^^, 65035^^B7U^^^^, 65035^^B7V^^^^, 65035^^BGU^^^^, 65035^^BGV^^^^ HP Compaq 6510b, 6515b, 6710b, 6710s, 6715b, 6715s 65000^^B5V^^^^ 6520s 67150^^AXU^^^^, 67150^^AXV^^^^ 6720s 67059^^V8U^^^^, 67059^^V8V^^^^
Corrective Action (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-684.
Consumers should immediately remove the batteries from their notebook computer and contact HP to determine if their battery is included in this recall. Consumers who had previously checked their batteries and were informed they were not included in previous announcements are urged to check again. Consumers with recalled batteries will receive a free replacement battery. After removing the recalled battery from their notebook computer, consumers may use the AC adapter to power the computer until a replacement battery arrives.
✅ What you should do
- Stop using the product if you own it.
- Check the model number, lot code, or sell-by date against the recall notice above.
- Contact Computer And Electronics Stores Nationwide, Hp.com And Hpshopping.com From July 2007 Through July 2008 For Between $500 And $3,000. The Battery Packs Were Also Sold Separately For Between $100 And $160. or the retailer where you bought it for a refund, replacement, or repair.
- For the most current official instructions, visit the CPSC recall page.
- If you've been hurt by this product, report the incident to CPSC.
Consumer Contact (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-684.
For additional information, visit the HP Battery Replacement Program website at www.hp.com/support/BatteryReplacement or call (888) 202-4320 between 7 a.m. and 7 p.m. CT Monday through Friday.
About the U.S. Consumer Product Safety Commission
The CPSC protects consumers from injuries and deaths from thousands of types of consumer products — toys, furniture, electronics, appliances, and more.
Visit CPSC.gov →📣 Report an unsafe product to the CPSC
If you own this product and experienced a defect, near-miss, or injury, file a report with the CPSC. Consumer reports are the primary signal the agency uses to identify defect patterns and trigger future recalls. Your report is free, takes about 10 minutes, and can stay anonymous to the manufacturer.
Computer And Electronics Stores Nationwide, Hp.com And Hpshopping.com From July 2007 Through July 2008 For Between $500 And $3,000. The Battery Packs Were Also Sold Separately For Between $100 And $160. Recall FAQ
Computer And Electronics Stores Nationwide, Hp.com And Hpshopping.com From July 2007 Through July 2008 For Between $500 And $3,000. The Battery Packs Were Also Sold Separately For Between $100 And $160. is the subject of an electronics recall: HP Expands Recall of Notebook Computer Batteries Due to Fire Hazard. The notice was published on May 27, 2011 by the U.S. Consumer Product Safety Commission (CPSC). Approximately 162,600 units are potentially affected.