Window Shades Recalled by Carra Imports Due to Strangulation Hazard (Recall Alert)
CPSC Recall Notice
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-6560.
This recall involves custom made-to-order cellular, roller, soft horizontal and Roman style solar shades. The shades were sold in a variety of custom sizes and colors. The shades do not have any identifying labels or markings on the products.
Corrective Action (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-6560.
Consumers should immediately stop using the recalled window shades and contact Carra for a free repair kit. If the recalled cellular, roller and soft horizontal shades do not have hold down devices installed, contact Carra Imports to receive a repair kit which includes a hold down device and instructions to install it. The repair kit for the Roman shades includes instructions to remove the pull cords and to install metal rings to raise and lower the shades to remove the hazard. Carra is directly contacting consumers who purchased the recalled window shades.
✅ What you should do
- Stop using the product if you own it.
- Check the model number, lot code, or sell-by date against the recall notice above.
- Contact Online And By Phone Orders At Blinds.com, Blinds Century (aka American Blinds), Blinds Wholesale, Homecraft, Home Depot, Justblinds.com, Nobrainer Blinds, Office Depot, Rugs Direct Bfc, Steve's Blinds, Wayfair And Window World Blinds For Between $35 And $775. The Cellular Shades Were Sold From August 2014 Through February 2015. The Roller Shades Were Sold From September 2010 Through September 2013. The Soft Horizontal Shades Were Sold From July 2010 Through March 2012. The Roman Shades Were Sold From September 2010 Through July 2013. or the retailer where you bought it for a refund, replacement, or repair.
- For the most current official instructions, visit the CPSC recall page.
- If you've been hurt by this product, report the incident to CPSC.
Consumer Contact (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-6560.
Carra Imports at 800-845-8637 from 8:30 a.m. to 5 p.m. ET Monday through Friday, or online at www.carrablindsandshades.com and see the recall on the home page for more information.
About the U.S. Consumer Product Safety Commission
The CPSC protects consumers from injuries and deaths from thousands of types of consumer products — toys, furniture, electronics, appliances, and more.
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If you own this product and experienced a defect, near-miss, or injury, file a report with the CPSC. Consumer reports are the primary signal the agency uses to identify defect patterns and trigger future recalls. Your report is free, takes about 10 minutes, and can stay anonymous to the manufacturer.
Online And By Phone Orders At Blinds.com, Blinds Century (aka American Blinds), Blinds Wholesale, Homecraft, Home Depot, Justblinds.com, Nobrainer Blinds, Office Depot, Rugs Direct Bfc, Steve's Blinds, Wayfair And Window World Blinds For Between $35 And $775. The Cellular Shades Were Sold From August 2014 Through February 2015. The Roller Shades Were Sold From September 2010 Through September 2013. The Soft Horizontal Shades Were Sold From July 2010 Through March 2012. The Roman Shades Were Sold From September 2010 Through July 2013. Recall FAQ
Online And By Phone Orders At Blinds.com, Blinds Century (aka American Blinds), Blinds Wholesale, Homecraft, Home Depot, Justblinds.com, Nobrainer Blinds, Office Depot, Rugs Direct Bfc, Steve's Blinds, Wayfair And Window World Blinds For Between $35 And $775. The Cellular Shades Were Sold From August 2014 Through February 2015. The Roller Shades Were Sold From September 2010 Through September 2013. The Soft Horizontal Shades Were Sold From July 2010 Through March 2012. The Roman Shades Were Sold From September 2010 Through July 2013. is the subject of a consumer products recall: Window Shades Recalled by Carra Imports Due to Strangulation Hazard (Recall Alert). The notice was published on November 3, 2015 by the U.S. Consumer Product Safety Commission (CPSC). Approximately 55,500 units are potentially affected.