XO FOUR Stealth Gaming Headsets Recalled By Turtle Beach Due to Risk of Exposure to Mold
CPSC Recall Notice
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-6543.
This recall involves 2015 Ear Force XO FOUR Stealth gaming headsets. They are multi-use but marketed for use with Xbox One gaming systems. The headsets are black with green trim and have soft ear-cups, an audio controller and a removable microphone. They are packaged with an audio adapter. Recalled units have a 13-character alphanumeric serial number that includes C16 through C25 and do not have a green dot under the windscreen of the microphone. The serial number is printed on the inside of the headband of the headset and on the bottom flap of the box.
Corrective Action (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-6543.
Consumers should immediately place the recalled headset into a plastic bag with the original box and any components, tie or tape the bag closed, and contact Turtle Beach for instructions on how to return the product for a free replacement gaming headset.
✅ What you should do
- Stop using the product if you own it.
- Check the model number, lot code, or sell-by date against the recall notice above.
- Contact Best Buy, Gamestop, Target And Walmart Nationwide And Online At Amazon.com From June 2015 To September 2015 For About $100. or the retailer where you bought it for a refund, replacement, or repair.
- For the most current official instructions, visit the CPSC recall page.
- If you've been hurt by this product, report the incident to CPSC.
Consumer Contact (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-6543.
Turtle Beach toll-free at 855-868-4832 from 9 a.m. to 5 p.m. ET Monday through Friday or online at www.turtlebeach.com and click on the recall link on the homepage for more information.
About the U.S. Consumer Product Safety Commission
The CPSC protects consumers from injuries and deaths from thousands of types of consumer products — toys, furniture, electronics, appliances, and more.
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If you own this product and experienced a defect, near-miss, or injury, file a report with the CPSC. Consumer reports are the primary signal the agency uses to identify defect patterns and trigger future recalls. Your report is free, takes about 10 minutes, and can stay anonymous to the manufacturer.
Best Buy, Gamestop, Target And Walmart Nationwide And Online At Amazon.com From June 2015 To September 2015 For About $100. Recall FAQ
Best Buy, Gamestop, Target And Walmart Nationwide And Online At Amazon.com From June 2015 To September 2015 For About $100. is the subject of a consumer products recall: XO FOUR Stealth Gaming Headsets Recalled By Turtle Beach Due to Risk of Exposure to Mold. The notice was published on October 20, 2015 by the U.S. Consumer Product Safety Commission (CPSC). Approximately 59,500 units are potentially affected.