Nipponflex Recalls Mattresses Due to Violation of Federal Mattress Flammability Standard
⚠ Critical Alert — Stop Using Immediately
This product has been flagged with severe risks (fire or burn). Stop using it now and contact the brand or CPSC for a refund, repair, or replacement.
CPSC Recall Notice
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-6463.
This recall involves all models and sizes of Nipponflex Smart Care, Smart Care split, Smart Flex and Smart Flex split mattresses. The mattresses are white in color and have an electric massage function controlled by a remote. The split mattresses consist of two single mattresses side by side to form a queen or king size mattress. "Nipponflex" and "SMART FLEX" or "SMART CARE" are printed on the label on a side of the mattress.
Corrective Action (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-6463.
Consumers should contact Nipponflex for free mattress covers to bring the mattress into compliance with the federal standard and protect consumers from a fire. Assistance with installation is available upon request.
✅ What you should do
- Stop using the product if you own it.
- Check the model number, lot code, or sell-by date against the recall notice above.
- Contact Independent Distributors Via In-home Sales In Florida, Georgia, Massachusetts, New Hampshire, New York, Utah And Virginia From April 2014 Through February 2015 For Between $2,000 And $7,000. or the retailer where you bought it for a refund, replacement, or repair.
- For the most current official instructions, visit the CPSC recall page.
- If you've been hurt by this product, report the incident to CPSC.
Consumer Contact (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-6463.
Nipponflex toll free at (844) 226-0366 any time, by email at mattressrecall@nipponflexusa.com or online at www.nipponflexusa.com and click on "Recall Information" for more information.
About the U.S. Consumer Product Safety Commission
The CPSC protects consumers from injuries and deaths from thousands of types of consumer products — toys, furniture, electronics, appliances, and more.
Visit CPSC.gov →📣 Report an unsafe product to the CPSC
If you own this product and experienced a defect, near-miss, or injury, file a report with the CPSC. Consumer reports are the primary signal the agency uses to identify defect patterns and trigger future recalls. Your report is free, takes about 10 minutes, and can stay anonymous to the manufacturer.
Independent Distributors Via In-home Sales In Florida, Georgia, Massachusetts, New Hampshire, New York, Utah And Virginia From April 2014 Through February 2015 For Between $2,000 And $7,000. Recall FAQ
Independent Distributors Via In-home Sales In Florida, Georgia, Massachusetts, New Hampshire, New York, Utah And Virginia From April 2014 Through February 2015 For Between $2,000 And $7,000. is the subject of a consumer products recall: Nipponflex Recalls Mattresses Due to Violation of Federal Mattress Flammability Standard. The notice was published on July 30, 2015 by the U.S. Consumer Product Safety Commission (CPSC). Approximately 400 units are potentially affected.