Acorn Stairlifts Recalls Motorized Stair Lifts Due to Fall Hazard
⚠ Critical Alert — Stop Using Immediately
This product has been flagged with severe risks (fall hazard). Stop using it now and contact the brand or CPSC for a refund, repair, or replacement.
CPSC Recall Notice
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-6449.
This recall involves Acorn brand motorized stair lifts with the model name Acorn Superglide 120. The stair lifts are mechanical chairs that are installed on residential staircases to transport people with reduced mobility up and down stairs. The following versions of the Acorn Superglide 120 are being recalled: Acorn 120 Stairlift, Acorn 120 Outdoor Stairlift, Acorn 120 Superglide Stairlift, Acorn Outdoor Stairlift, and Acorn Slimline Stairlift. The recalled stair lifts were manufactured between March 2007 and March 2011 and have serial numbers between 110101209781 and 110202352678. For all of the recalled stair lifts, the name "Acorn Superglide 120" and the serial numbers are located on a silver label on the stair lift's carriage body cover and on the underside of the steel footrest.
Corrective Action (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-6449.
Consumers should immediately contact Acorn for a free in-home repair. Until the stair lift is repaired, consumers should consider whether to continue using the stair lift based on their ability to safely use the stairs unaided. If a consumer is able to use the stairs safely, then he or she should not use the lift until it is repaired.
✅ What you should do
- Stop using the product if you own it.
- Check the model number, lot code, or sell-by date against the recall notice above.
- Contact Acorn Stairlifts And Acorn Stairlifts' Authorized Dealers Nationwide From March 2007 To December 2011 For About $3,400. or the retailer where you bought it for a refund, replacement, or repair.
- For the most current official instructions, visit the CPSC recall page.
- If you've been hurt by this product, report the incident to CPSC.
Consumer Contact (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-6449.
Acorn Stairlifts at (800) 361-2836 between 8 a.m. and 6 p.m. ET Monday through Friday or online at www.acornstairlifts.com and click on "Recall Information" for more information.
About the U.S. Consumer Product Safety Commission
The CPSC protects consumers from injuries and deaths from thousands of types of consumer products — toys, furniture, electronics, appliances, and more.
Visit CPSC.gov →📣 Report an unsafe product to the CPSC
If you own this product and experienced a defect, near-miss, or injury, file a report with the CPSC. Consumer reports are the primary signal the agency uses to identify defect patterns and trigger future recalls. Your report is free, takes about 10 minutes, and can stay anonymous to the manufacturer.
Acorn Stairlifts And Acorn Stairlifts' Authorized Dealers Nationwide From March 2007 To December 2011 For About $3,400. Recall FAQ
Acorn Stairlifts And Acorn Stairlifts' Authorized Dealers Nationwide From March 2007 To December 2011 For About $3,400. is the subject of a vehicles / atvs recall: Acorn Stairlifts Recalls Motorized Stair Lifts Due to Fall Hazard. The notice was published on July 21, 2015 by the U.S. Consumer Product Safety Commission (CPSC). Approximately 34,500 units are potentially affected.