A.O. Smith Recalls John Wood Brand Oil-Fired Water Heaters Due to Fire and Burn Hazards
⚠ Critical Alert — Stop Using Immediately
This product has been flagged with severe risks (fire or burn). Stop using it now and contact the brand or CPSC for a refund, repair, or replacement.
CPSC Recall Notice
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-6410.
This recall involves John Wood brand 50- and 70-gallon oil-fired water heaters. The 50-gallon water heaters have model number JW517 and serial numbers from 1349A021678 through 1503A016643. The 70-gallon water heaters have model number JW717 and serial numbers from 1421M001517 through 436M000040. The water heaters are gray with "John Wood" printed in blue and white near the top. The model number, size and serial numbers are printed on the rating plate near the top of the tank. Only oil-fired water heaters are included in this recall.
Corrective Action (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-6410.
Consumers should immediately turn off and stop using the recalled water heaters and contact A.O. Smith for a free inspection and free replacement of misaligned water heaters.
✅ What you should do
- Stop using the product if you own it.
- Check the model number, lot code, or sell-by date against the recall notice above.
- Contact John Wood Sales Representatives To Plumbers And Consumers From January 2014 Through March 2015 For About $1,500 To $2,500. or the retailer where you bought it for a refund, replacement, or repair.
- For the most current official instructions, visit the CPSC recall page.
- If you've been hurt by this product, report the incident to CPSC.
Consumer Contact (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-6410.
A.O. Smith toll free at (866) 880-4661 between 8 a.m. and 4:30 p.m. ET Monday through Friday, or online at www.johnwoodwaterheaters.com and click on Recall Notices for more information.
About the U.S. Consumer Product Safety Commission
The CPSC protects consumers from injuries and deaths from thousands of types of consumer products — toys, furniture, electronics, appliances, and more.
Visit CPSC.gov →📣 Report an unsafe product to the CPSC
If you own this product and experienced a defect, near-miss, or injury, file a report with the CPSC. Consumer reports are the primary signal the agency uses to identify defect patterns and trigger future recalls. Your report is free, takes about 10 minutes, and can stay anonymous to the manufacturer.
John Wood Sales Representatives To Plumbers And Consumers From January 2014 Through March 2015 For About $1,500 To $2,500. Recall FAQ
John Wood Sales Representatives To Plumbers And Consumers From January 2014 Through March 2015 For About $1,500 To $2,500. is the subject of a consumer products recall: A.O. Smith Recalls John Wood Brand Oil-Fired Water Heaters Due to Fire and Burn Hazards. The notice was published on June 2, 2015 by the U.S. Consumer Product Safety Commission (CPSC). Approximately 250 units are potentially affected.