Heavy Duty Acidic Cleaner Recalled by DuPont Due to Leaking Cap; Poses Risk of Severe Skin Irritation
CPSC Recall Notice
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-5014.
Heavy Duty Acidic Cleaner is used to clean ceramic and porcelain tile and grout. It was sold in silver-colored one quart plastic bottles. "DuPont" and "Heavy Duty Acidic Cleaner" are printed on the front of the bottle. UPC code 6-69009-71003-9 is printed on the back label.
Corrective Action (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-5014.
Consumers should immediately stop using the recalled Heavy Duty Acidic Cleaner bottles if there are signs of leakage. Even if there are no signs of leakage, consumers should use gloves when handling the recalled bottles and contact DuPont to receive a free replacement bottle cap. Consumers should not return the product to Lowe's.
✅ What you should do
- Stop using the product if you own it.
- Check the model number, lot code, or sell-by date against the recall notice above.
- Contact Lowe's Stores From March 2008 Through October 2008 For About $7. or the retailer where you bought it for a refund, replacement, or repair.
- For the most current official instructions, visit the CPSC recall page.
- If you've been hurt by this product, report the incident to CPSC.
Consumer Contact (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-5014.
For additional information, contact DuPont toll-free at (888) 241-2780 between 8 a.m. and 8 p.m. ET Monday through Friday, or visit the firm's Web site at www.stonecare.dupont.com
About the U.S. Consumer Product Safety Commission
The CPSC protects consumers from injuries and deaths from thousands of types of consumer products — toys, furniture, electronics, appliances, and more.
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If you own this product and experienced a defect, near-miss, or injury, file a report with the CPSC. Consumer reports are the primary signal the agency uses to identify defect patterns and trigger future recalls. Your report is free, takes about 10 minutes, and can stay anonymous to the manufacturer.
Lowe's Stores From March 2008 Through October 2008 For About $7. Recall FAQ
Lowe's Stores From March 2008 Through October 2008 For About $7. is the subject of a consumer products recall: Heavy Duty Acidic Cleaner Recalled by DuPont Due to Leaking Cap; Poses Risk of Severe Skin Irritation. The notice was published on November 25, 2008 by the U.S. Consumer Product Safety Commission (CPSC). Approximately 20,000 units are potentially affected.
