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CriticalCPSCcpsc-4627FIRE OR BURN

Steam Cleaners Recalled by Thane International Due to Burn Hazard

⚠ Critical Alert — Stop Using Immediately

This product has been flagged with severe risks (fire or burn). Stop using it now and contact the brand or CPSC for a refund, repair, or replacement.

Category
Units Affected
134,000
Recall Date
August 20, 2008
Issuing Agency
Hazard
Fire Or Burn
Television Infomercials Nationwide And At Www.thane.com And Shipped To Consumers From December 2007 Through May 2008. recall product photo 1

CPSC Recall Notice

Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-4627.

The recalled portable handheld steam cleaners are white and dark gray. "H20" and "M" are printed on the steam cleaners. Model number YQ3888 and the "produce code" are printed on a label on the underside of the units. This recall only includes steam cleaners with "produce codes" from 071025 through 080324.

Corrective Action (per CPSC)

Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-4627.

Consumers should immediately stop using the recalled steam cleaners and contact Thane to receive a $30 coupon for the purchase of another Thane product, or to receive a free replacement steam cleaner. Thane has directly contacted consumers who received the steam cleaners.

✅ What you should do

  1. Stop using the product if you own it.
  2. Check the model number, lot code, or sell-by date against the recall notice above.
  3. Contact Television Infomercials Nationwide And At Www.thane.com And Shipped To Consumers From December 2007 Through May 2008. or the retailer where you bought it for a refund, replacement, or repair.
  4. For the most current official instructions, visit the CPSC recall page.
  5. If you've been hurt by this product, report the incident to CPSC.

Consumer Contact (per CPSC)

Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-4627.

For additional information, contact Thane at (800) 849-5069, from 8:30am to 5:00pm EST Monday through Friday.

CPSC

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The CPSC protects consumers from injuries and deaths from thousands of types of consumer products — toys, furniture, electronics, appliances, and more.

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📣 Report an unsafe product to the CPSC

If you own this product and experienced a defect, near-miss, or injury, file a report with the CPSC. Consumer reports are the primary signal the agency uses to identify defect patterns and trigger future recalls. Your report is free, takes about 10 minutes, and can stay anonymous to the manufacturer.

How to report to CPSCFile a report at CPSC

Television Infomercials Nationwide And At Www.thane.com And Shipped To Consumers From December 2007 Through May 2008. Recall FAQ

Television Infomercials Nationwide And At Www.thane.com And Shipped To Consumers From December 2007 Through May 2008. is the subject of a furniture recall: Steam Cleaners Recalled by Thane International Due to Burn Hazard. The notice was published on August 20, 2008 by the U.S. Consumer Product Safety Commission (CPSC). Approximately 134,000 units are potentially affected.