McQuay Recalls Air Conditioners/Heat Pumps Following Fires
⚠ Critical Alert — Stop Using Immediately
This product has been flagged with severe risks (fire or burn). Stop using it now and contact the brand or CPSC for a refund, repair, or replacement.
CPSC Recall Notice
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-4552.
The recall involves the Remington and McQuay "ComfortPac" Packaged Terminal Air Conditioners (PTAC) and Packaged Terminal Heat Pumps (PTHP) commonly installed in hotels, nursing homes, and other commercial locations. These "B" and "B+" vintage electric heat units come in size 12 (12,000 BTU) and size 15 (15,000 BTU). The model numbers included in the recall are: PTAC12B208 KXBA and KXCA PTAC12B265 MXBA and MXCA PTHP12B208 KXBA and KXCA PTHP12B265 MXBA and MXCA PTAC15B208 KXBA and KXCA PTAC15B265 MXBA and MXCA PTHP15B208 KXBA and KXCA PTHP15B265 MXBA and MXCA The model numbers are printed on the product identification plate, which is located underneath the front cover below the control box. The recalled units also have the following numbers on the power cord: 105575703 (208/230V) and 105575803 (265V).
Corrective Action (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-4552.
McQuay has been directly notifying businesses. Building managers or owners who have not been contacted by McQuay should stop using the recalled units immediately and contact the firm for a free repair kit.
✅ What you should do
- Stop using the product if you own it.
- Check the model number, lot code, or sell-by date against the recall notice above.
- Contact Mcquay Sales Representatives And Distributors Nationwide From November 2001 Through June 2006 For About $350. or the retailer where you bought it for a refund, replacement, or repair.
- For the most current official instructions, visit the CPSC recall page.
- If you've been hurt by this product, report the incident to CPSC.
Consumer Contact (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-4552.
For more information, contact McQuay at (800) 377-2787 between 9 a.m. and 4:30 p.m. ET Monday through Friday, send an e-mail to bob.welch@mcquay.com, or visit the firm's Web site at www.mcquay.com
About the U.S. Consumer Product Safety Commission
The CPSC protects consumers from injuries and deaths from thousands of types of consumer products — toys, furniture, electronics, appliances, and more.
Visit CPSC.gov →📣 Report an unsafe product to the CPSC
If you own this product and experienced a defect, near-miss, or injury, file a report with the CPSC. Consumer reports are the primary signal the agency uses to identify defect patterns and trigger future recalls. Your report is free, takes about 10 minutes, and can stay anonymous to the manufacturer.
Mcquay Sales Representatives And Distributors Nationwide From November 2001 Through June 2006 For About $350. Recall FAQ
Mcquay Sales Representatives And Distributors Nationwide From November 2001 Through June 2006 For About $350. is the subject of a consumer products recall: McQuay Recalls Air Conditioners/Heat Pumps Following Fires. The notice was published on December 20, 2007 by the U.S. Consumer Product Safety Commission (CPSC). Approximately 8,800 units are potentially affected.