Acer America Corporation Recalls Notebook Computer Batteries Due to Previous Fires
⚠ Critical Alert — Stop Using Immediately
This product has been flagged with severe risks (fire or burn). Stop using it now and contact the brand or CPSC for a refund, repair, or replacement.
CPSC Recall Notice
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-3602.
Only lithium-ion batteries with the following part numbers and battery week codes and used in the following Acer notebook models, are included in the recall: Acer Notebook System Series Beginning with: Acer Battery Pack No. (Part of Barcode) Battery Pack Serial Week Code Range (Part of Barcode) Battery Week Code Range (in front of Barcode) Battery Week Code Range on Red Sticker TravelMate 321x BT00604001 0521-0545 Aspire 980x BT00804016 63V, 63W, 63X, 63Y TravelMate 242x, TravelMate 330x Aspire 556x BT00604005 601-626 TravelMate 561x Aspire 930x, Aspire 941x BT00807010 614-630 TravelMate C20x BT00604002 5BR-5BZ; 5C1-5C9; 5CA-5CZ; 611-619; 621-629; 62A TravelMate 422x, TravelMate 467x Aspire 560x, Aspire 567x BT00804011 0551-0626 TravelMate 320x BTT4807001 418-552
Corrective Action (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-3602.
Consumers should stop using these recalled batteries immediately and contact Acer to receive a free replacement battery. Consumers can continue to use the notebook computers safely by turning the system off, removing the battery, and using the AC adapter and power cord to power the system until the replacement battery is received.
✅ What you should do
- Stop using the product if you own it.
- Check the model number, lot code, or sell-by date against the recall notice above.
- Contact Authorized Electronics Retailers Nationwide From May 2004 Through November 2006 For Between $500 And $1,500. or the retailer where you bought it for a refund, replacement, or repair.
- For the most current official instructions, visit the CPSC recall page.
- If you've been hurt by this product, report the incident to CPSC.
Consumer Contact (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-3602.
For assistance in determining if their battery packs are covered by this program and to request a free replacement battery pack, consumers can visit the firm's Web site at www.acerbatteryrecall.com/AcerWeb - consumers also can contact Acer toll-free at (866) 496-2237 anytime.
About the U.S. Consumer Product Safety Commission
The CPSC protects consumers from injuries and deaths from thousands of types of consumer products — toys, furniture, electronics, appliances, and more.
Visit CPSC.gov →📣 Report an unsafe product to the CPSC
If you own this product and experienced a defect, near-miss, or injury, file a report with the CPSC. Consumer reports are the primary signal the agency uses to identify defect patterns and trigger future recalls. Your report is free, takes about 10 minutes, and can stay anonymous to the manufacturer.
Authorized Electronics Retailers Nationwide From May 2004 Through November 2006 For Between $500 And $1,500. Recall FAQ
Authorized Electronics Retailers Nationwide From May 2004 Through November 2006 For Between $500 And $1,500. is the subject of an electronics recall: Acer America Corporation Recalls Notebook Computer Batteries Due to Previous Fires. The notice was published on April 25, 2007 by the U.S. Consumer Product Safety Commission (CPSC). Approximately 27,800 units are potentially affected.