HP Recalls Notebook Computer Batteries Due to Fire Hazard
⚠ Critical Alert — Stop Using Immediately
This product has been flagged with severe risks (fire or burn). Stop using it now and contact the brand or CPSC for a refund, repair, or replacement.
CPSC Recall Notice
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-3256.
The recalled lithium-ion rechargeable batteries are used with various HP and Compaq notebook computers. The recalled batteries are a subset of those manufactured in early January 2005, and will have a bar code label starting with L3. HP and Compaq Notebook Model Series that may contain a recalled battery include: HP Pavilion Family dv1xxx ze2xxx HP Compaq Family nx48xx Compaq Presario Family V2xxx M2xxx The notebook model is located on the display screen bezel or in the labeling on the bottom of the notebook.
Corrective Action (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-3256.
Consumers should stop using the "L3" coded batteries immediately and contact HP to determine if the specific battery is one of the ones being recalled, and if it is, receive a free replacement battery. After removing the recalled battery from their notebook computer, consumers should plug in the AC adapter to power the notebook until a replacement battery arrives.
✅ What you should do
- Stop using the product if you own it.
- Check the model number, lot code, or sell-by date against the recall notice above.
- Contact National And Regional Computer And Electronics Stores, Online Stores, And At Hp.com And Hpshopping.com, From January 2005 Through December 2005, For Between $1,000 And $3,000. The Battery Packs Also Were Sold Separately For Between $100 And $130. or the retailer where you bought it for a refund, replacement, or repair.
- For the most current official instructions, visit the CPSC recall page.
- If you've been hurt by this product, report the incident to CPSC.
Consumer Contact (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-3256.
For additional information, visit the HP Battery Replacement Program Web Site at www.hp.com/support/BatteryReplacement , or contact HP at (888) 202-4320 between 7 a.m. and 7 p.m. CT Monday through Friday.
About the U.S. Consumer Product Safety Commission
The CPSC protects consumers from injuries and deaths from thousands of types of consumer products — toys, furniture, electronics, appliances, and more.
Visit CPSC.gov →📣 Report an unsafe product to the CPSC
If you own this product and experienced a defect, near-miss, or injury, file a report with the CPSC. Consumer reports are the primary signal the agency uses to identify defect patterns and trigger future recalls. Your report is free, takes about 10 minutes, and can stay anonymous to the manufacturer.
National And Regional Computer And Electronics Stores, Online Stores, And At Hp.com And Hpshopping.com, From January 2005 Through December 2005, For Between $1,000 And $3,000. The Battery Packs Also Were Sold Separately For Between $100 And $130. Recall FAQ
National And Regional Computer And Electronics Stores, Online Stores, And At Hp.com And Hpshopping.com, From January 2005 Through December 2005, For Between $1,000 And $3,000. The Battery Packs Also Were Sold Separately For Between $100 And $130. is the subject of an electronics recall: HP Recalls Notebook Computer Batteries Due to Fire Hazard. The notice was published on April 20, 2006 by the U.S. Consumer Product Safety Commission (CPSC). Approximately 4,100 units are potentially affected.
