CPSC, Dell Announce Recall of Notebook Computer Batteries
⚠ Critical Alert — Stop Using Immediately
This product has been flagged with severe risks (fire or burn). Stop using it now and contact the brand or CPSC for a refund, repair, or replacement.
CPSC Recall Notice
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-3178.
The recalled batteries were sold with the following Dell notebook computers: Latitude™ D410, D505, D510, D600, D610, D800, D810; Inspiron™ 510M, 600M, 6000, 8600, 9200, 9300, XPS Gen 2; and Dell Precision™ M20 and M70 mobile workstations. The batteries were also sold separately, including as secondary batteries and in response to service calls. The batteries insert into the battery bay located on the underside of the notebook. "Dell" and "Made in Japan" or "Made in China" are stamped on the batteries. The identification number for each battery appears on a white sticker. Customers should have this number available when they contact Dell to determine if their battery is part of the recall.
Corrective Action (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-3178.
Customers should contact Dell to determine if their notebook computer battery is part of this recall. If it is, consumers should immediately stop using the battery as a power source for their notebook computer. Dell will provide a free replacement battery.
✅ What you should do
- Stop using the product if you own it.
- Check the model number, lot code, or sell-by date against the recall notice above.
- Contact Dell Sold These Batteries With The Notebook Computers, As Part Of A Service Replacement, And As Individual Units On Its Web Site And Catalogs From October 5, 2004 Through October 13, 2005. The Computers With These Batteries Sold For Between $900 And $2,650, And Individual Batteries Sold For Between $99 And $179. or the retailer where you bought it for a refund, replacement, or repair.
- For the most current official instructions, visit the CPSC recall page.
- If you've been hurt by this product, report the incident to CPSC.
Consumer Contact (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-3178.
For additional information, contact Dell toll-free at (866) 342-0011 between 8 a.m. and 5 p.m. CT Monday through Friday, go to the firm's Web site at www.dellbatteryprogram.com, or write to: Dell Inc., Attn: Battery Program, 9701 Metric Blvd., Suite 200 Austin, Texas 78758.
About the U.S. Consumer Product Safety Commission
The CPSC protects consumers from injuries and deaths from thousands of types of consumer products — toys, furniture, electronics, appliances, and more.
Visit CPSC.gov →📣 Report an unsafe product to the CPSC
If you own this product and experienced a defect, near-miss, or injury, file a report with the CPSC. Consumer reports are the primary signal the agency uses to identify defect patterns and trigger future recalls. Your report is free, takes about 10 minutes, and can stay anonymous to the manufacturer.
Dell Sold These Batteries With The Notebook Computers, As Part Of A Service Replacement, And As Individual Units On Its Web Site And Catalogs From October 5, 2004 Through October 13, 2005. The Computers With These Batteries Sold For Between $900 And $2,650, And Individual Batteries Sold For Between $99 And $179. Recall FAQ
Dell Sold These Batteries With The Notebook Computers, As Part Of A Service Replacement, And As Individual Units On Its Web Site And Catalogs From October 5, 2004 Through October 13, 2005. The Computers With These Batteries Sold For Between $900 And $2,650, And Individual Batteries Sold For Between $99 And $179. is the subject of an electronics recall: CPSC, Dell Announce Recall of Notebook Computer Batteries. The notice was published on December 16, 2005 by the U.S. Consumer Product Safety Commission (CPSC). Approximately 22,000 units are potentially affected.