Skip to main content
CriticalCPSCcpsc-3032FIRE OR BURN

CPSC, Kyocera Wireless Corp. Announce Recall of Cell Phone Batteries

⚠ Critical Alert — Stop Using Immediately

This product has been flagged with severe risks (fire or burn). Stop using it now and contact the brand or CPSC for a refund, repair, or replacement.

Alltel, Virgin Mobile, Cricket Communications, Metropcs, Us Cellular And Verizon Wireless Stores Nationwide; Telemarketing Retailers; Various Web Sites; And Regional Phone Carriers Sold The Cell Phones With The Recalled Batteries. The 3200 Series And K400 Series Phones Were Sold From December 2003 To September 2004 For Between $30 And $100. Slider Series Phones Were Sold From May 2004 To September 2004 For Between $30 And $170. The Recalled Batteries Were Also Sold Separately During The Same Periods For Between $30 And $60. recall product photo 1Alltel, Virgin Mobile, Cricket Communications, Metropcs, Us Cellular And Verizon Wireless Stores Nationwide; Telemarketing Retailers; Various Web Sites; And Regional Phone Carriers Sold The Cell Phones With The Recalled Batteries. The 3200 Series And K400 Series Phones Were Sold From December 2003 To September 2004 For Between $30 And $100. Slider Series Phones Were Sold From May 2004 To September 2004 For Between $30 And $170. The Recalled Batteries Were Also Sold Separately During The Same Periods For Between $30 And $60. recall product photo 2Alltel, Virgin Mobile, Cricket Communications, Metropcs, Us Cellular And Verizon Wireless Stores Nationwide; Telemarketing Retailers; Various Web Sites; And Regional Phone Carriers Sold The Cell Phones With The Recalled Batteries. The 3200 Series And K400 Series Phones Were Sold From December 2003 To September 2004 For Between $30 And $100. Slider Series Phones Were Sold From May 2004 To September 2004 For Between $30 And $170. The Recalled Batteries Were Also Sold Separately During The Same Periods For Between $30 And $60. recall product photo 3Alltel, Virgin Mobile, Cricket Communications, Metropcs, Us Cellular And Verizon Wireless Stores Nationwide; Telemarketing Retailers; Various Web Sites; And Regional Phone Carriers Sold The Cell Phones With The Recalled Batteries. The 3200 Series And K400 Series Phones Were Sold From December 2003 To September 2004 For Between $30 And $100. Slider Series Phones Were Sold From May 2004 To September 2004 For Between $30 And $170. The Recalled Batteries Were Also Sold Separately During The Same Periods For Between $30 And $60. recall product photo 4Alltel, Virgin Mobile, Cricket Communications, Metropcs, Us Cellular And Verizon Wireless Stores Nationwide; Telemarketing Retailers; Various Web Sites; And Regional Phone Carriers Sold The Cell Phones With The Recalled Batteries. The 3200 Series And K400 Series Phones Were Sold From December 2003 To September 2004 For Between $30 And $100. Slider Series Phones Were Sold From May 2004 To September 2004 For Between $30 And $170. The Recalled Batteries Were Also Sold Separately During The Same Periods For Between $30 And $60. recall product photo 5Alltel, Virgin Mobile, Cricket Communications, Metropcs, Us Cellular And Verizon Wireless Stores Nationwide; Telemarketing Retailers; Various Web Sites; And Regional Phone Carriers Sold The Cell Phones With The Recalled Batteries. The 3200 Series And K400 Series Phones Were Sold From December 2003 To September 2004 For Between $30 And $100. Slider Series Phones Were Sold From May 2004 To September 2004 For Between $30 And $170. The Recalled Batteries Were Also Sold Separately During The Same Periods For Between $30 And $60. recall product photo 6

CPSC Recall Notice

Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-3032.

The recalled batteries are included in Kyocera Slider, K400, and 3200 Series cell phones. Below is additional information about the cell phones and recalled batteries: Cell Phone Model Name Cell Phone Model Number Battery Model Numbers Battery Description Slider Series SE44/SE47 CV90-L305N-01 CV90-L305P-01 CV90-L305T-01 CV90-L349T-01 Battery has the Kyocera name printed in red and black along with the model number K400 Series "Phantom" "Blade" "Rave" KE413 KE433 KE/KX414 KE/KX424 KE/KX434 CV90-K3040-03 CV90-K3040-09 CV90-K3040-10 CV90-K3040-11 Battery has the Kyocera name printed in red and white along with the model number 3200 Series 3225 3250 (Appears above or below phone display) CV90-K3040-03 CV90-K3040-09 CV90-K3040-10 CV90-K3040-11 Battery has the Kyocera name printed in red and white along with the model number

Corrective Action (per CPSC)

Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-3032.

Consumers should immediately stop using the recalled batteries in their cell phones. Kyocera will contact consumers directly to arrange for delivery of a free replacement battery. If consumers with recalled batteries are not contacted by Kyocera, they should call the company to receive a free replacement battery. The batteries should be stored in an environment with non-flammable materials.

✅ What you should do

  1. Stop using the product if you own it.
  2. Check the model number, lot code, or sell-by date against the recall notice above.
  3. Contact Alltel, Virgin Mobile, Cricket Communications, Metropcs, Us Cellular And Verizon Wireless Stores Nationwide; Telemarketing Retailers; Various Web Sites; And Regional Phone Carriers Sold The Cell Phones With The Recalled Batteries. The 3200 Series And K400 Series Phones Were Sold From December 2003 To September 2004 For Between $30 And $100. Slider Series Phones Were Sold From May 2004 To September 2004 For Between $30 And $170. The Recalled Batteries Were Also Sold Separately During The Same Periods For Between $30 And $60. or the retailer where you bought it for a refund, replacement, or repair.
  4. For the most current official instructions, visit the CPSC recall page.
  5. If you've been hurt by this product, report the incident to CPSC.

Consumer Contact (per CPSC)

Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-3032.

Call Kyocera Wireless Corp. toll-free at (866) 559-3882 between 6 a.m. and 6 p.m. PT Monday through Friday, or request a replacement battery online at www.kyocera-wireless.com.

CPSC

About the U.S. Consumer Product Safety Commission

The CPSC protects consumers from injuries and deaths from thousands of types of consumer products — toys, furniture, electronics, appliances, and more.

Visit CPSC.gov →

📣 Report an unsafe product to the CPSC

If you own this product and experienced a defect, near-miss, or injury, file a report with the CPSC. Consumer reports are the primary signal the agency uses to identify defect patterns and trigger future recalls. Your report is free, takes about 10 minutes, and can stay anonymous to the manufacturer.

How to report to CPSCFile a report at CPSC

Alltel, Virgin Mobile, Cricket Communications, Metropcs, Us Cellular And Verizon Wireless Stores Nationwide; Telemarketing Retailers; Various Web Sites; And Regional Phone Carriers Sold The Cell Phones With The Recalled Batteries. The 3200 Series And K400 Series Phones Were Sold From December 2003 To September 2004 For Between $30 And $100. Slider Series Phones Were Sold From May 2004 To September 2004 For Between $30 And $170. The Recalled Batteries Were Also Sold Separately During The Same Periods For Between $30 And $60. Recall FAQ

Alltel, Virgin Mobile, Cricket Communications, Metropcs, Us Cellular And Verizon Wireless Stores Nationwide; Telemarketing Retailers; Various Web Sites; And Regional Phone Carriers Sold The Cell Phones With The Recalled Batteries. The 3200 Series And K400 Series Phones Were Sold From December 2003 To September 2004 For Between $30 And $100. Slider Series Phones Were Sold From May 2004 To September 2004 For Between $30 And $170. The Recalled Batteries Were Also Sold Separately During The Same Periods For Between $30 And $60. is the subject of an electronics recall: CPSC, Kyocera Wireless Corp. Announce Recall of Cell Phone Batteries. The notice was published on October 28, 2004 by the U.S. Consumer Product Safety Commission (CPSC). Approximately 1 units are potentially affected.