CPSC, Friedrich Air Conditioning Co. Announce Recall to Repair Packaged Terminal Air Conditioners
⚠ Critical Alert — Stop Using Immediately
This product has been flagged with severe risks (fire or burn). Stop using it now and contact the brand or CPSC for a refund, repair, or replacement.
CPSC Recall Notice
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-2768.
The recall includes all PTAC units in the P series with dates of manufacture between November 1, 2002, and December 31, 2003. The model and serial numbers are written on the nameplate, found behind the plastic front cover, directly below the control panel. Units with serial number LBLP00001 through LCMP9999 are included in the recall. Also included in the recall are "P Series" units that were serviced between June 1, 2003, and December 31, 2003, in which service included the field replacement of the heater assembly. The Friedrich "P Series" PTAC is a light beige color with the "FRIEDRICH" logo on the panel door.
Corrective Action (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-2768.
Owners of these units should contact Friedrich Air Conditioning Co. for instructions on receiving a free repair. Until the repair is made, consumers should not use the PTACs in the heating mode.
✅ What you should do
- Stop using the product if you own it.
- Check the model number, lot code, or sell-by date against the recall notice above.
- Contact Commercial Customers, Such As Property Owners Or Construction And Air Conditioning Contractors By Friedrich Or Its Manufacturer's Representatives Directly. They Also Were Sold Through Local, Regional And National Hvac Distributors Primarily To Commercial Customers. These Ptac Units Were Sold Throughout The U.s., Between November 2002 And December 2003, For About $500 To $600. or the retailer where you bought it for a refund, replacement, or repair.
- For the most current official instructions, visit the CPSC recall page.
- If you've been hurt by this product, report the incident to CPSC.
Consumer Contact (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-2768.
To schedule a free, on-site repair, call (800) 664-5698 between 8 a.m. and 5 p.m. CT Monday through Friday. For any other PTAC recall related matters, call Friedrich Air Conditioning Co. at (866) 585-2366. Additionally, consumers can submit a "PTAC Heater Recall Information Form" on the internet at www.Friedrich.com
About the U.S. Consumer Product Safety Commission
The CPSC protects consumers from injuries and deaths from thousands of types of consumer products — toys, furniture, electronics, appliances, and more.
Visit CPSC.gov →📣 Report an unsafe product to the CPSC
If you own this product and experienced a defect, near-miss, or injury, file a report with the CPSC. Consumer reports are the primary signal the agency uses to identify defect patterns and trigger future recalls. Your report is free, takes about 10 minutes, and can stay anonymous to the manufacturer.
Commercial Customers, Such As Property Owners Or Construction And Air Conditioning Contractors By Friedrich Or Its Manufacturer's Representatives Directly. They Also Were Sold Through Local, Regional And National Hvac Distributors Primarily To Commercial Customers. These Ptac Units Were Sold Throughout The U.s., Between November 2002 And December 2003, For About $500 To $600. Recall FAQ
Commercial Customers, Such As Property Owners Or Construction And Air Conditioning Contractors By Friedrich Or Its Manufacturer's Representatives Directly. They Also Were Sold Through Local, Regional And National Hvac Distributors Primarily To Commercial Customers. These Ptac Units Were Sold Throughout The U.s., Between November 2002 And December 2003, For About $500 To $600. is the subject of a consumer products recall: CPSC, Friedrich Air Conditioning Co. Announce Recall to Repair Packaged Terminal Air Conditioners. The notice was published on July 27, 2004 by the U.S. Consumer Product Safety Commission (CPSC). Approximately 26,400 units are potentially affected.