CPSC, Tristar Products Inc. Announce Recall of Revised Design Steam Cleaner
⚠ Critical Alert — Stop Using Immediately
This product has been flagged with severe risks (fire or burn). Stop using it now and contact the brand or CPSC for a refund, repair, or replacement.
CPSC Recall Notice
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-2738.
The recalled steam cleaner is blue plastic and measures about 12 inches long and 8 inches high. The 5.5-foot steam hose connects to the water reservoir and is sold with various cleaning attachments. Prior Recall: In March 2002, CPSC and Tristar recalled the Steam Buggy Deluxe to repair the internal hose connection. This recall only includes the revised design steam buggys, and not the units in the earlier recall.
Corrective Action (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-2738.
Consumers who experience a burst hose should stop using the steam cleaner and contact Tristar for information on how to return the product for a replacement or refund.
✅ What you should do
- Stop using the product if you own it.
- Check the model number, lot code, or sell-by date against the recall notice above.
- Contact Hsn Llp (home Shopping Network), From June 2002 Through September 2002, For About $129. Also, Shipped As Replacement Units To Consumers In The Earlier Recall, Between April And September 2002. or the retailer where you bought it for a refund, replacement, or repair.
- For the most current official instructions, visit the CPSC recall page.
- If you've been hurt by this product, report the incident to CPSC.
Consumer Contact (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-2738.
Call Tristar customer service at (973) 287-5100 between 9:00 a.m. and 7:00 p.m. ET Monday through Friday and between 9:00 a.m. and 5:00 p.m. Saturday. Consumers can also e-mail the firm at help@productsontv.tv
About the U.S. Consumer Product Safety Commission
The CPSC protects consumers from injuries and deaths from thousands of types of consumer products — toys, furniture, electronics, appliances, and more.
Visit CPSC.gov →📣 Report an unsafe product to the CPSC
If you own this product and experienced a defect, near-miss, or injury, file a report with the CPSC. Consumer reports are the primary signal the agency uses to identify defect patterns and trigger future recalls. Your report is free, takes about 10 minutes, and can stay anonymous to the manufacturer.
Hsn Llp (home Shopping Network), From June 2002 Through September 2002, For About $129. Also, Shipped As Replacement Units To Consumers In The Earlier Recall, Between April And September 2002. Recall FAQ
Hsn Llp (home Shopping Network), From June 2002 Through September 2002, For About $129. Also, Shipped As Replacement Units To Consumers In The Earlier Recall, Between April And September 2002. is the subject of a consumer products recall: CPSC, Tristar Products Inc. Announce Recall of Revised Design Steam Cleaner. The notice was published on March 9, 2004 by the U.S. Consumer Product Safety Commission (CPSC). Approximately 5,000 units are potentially affected.