Skip to main content
RecallCPSCcpsc-2712BATTERY HAZARD

CPSC, SecureAlert Announce Recall of Safety and Security Phones

Category
Units Affected
1,000
Recall Date
November 18, 2003
Issuing Agency
Hazard
Battery Hazard
Securealert And Private Security Dealers Nationwide, From May 2003 Through July 2003. recall product photo 1Securealert And Private Security Dealers Nationwide, From May 2003 Through July 2003. recall product photo 2

CPSC Recall Notice

Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-2712.

This recall involves GPS2000 MobilePAL+GPS units with serial numbers between 08810948 and 08813447, which can be found on a label in the battery compartment. They are white phones with a red "call" button and a gray "test" button that notifies an emergency call center and can track callers using the Global Positioning System (GPS). "MobilePal+GPS" is written on the front of the phones.

Corrective Action (per CPSC)

Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-2712.

Call SecureAlert to arrange a free replacement. SecureAlert is directly contacting owners of these products. Until the replacement phone is received, consumers should refrain from using the test button on their recalled phone.

✅ What you should do

  1. Stop using the product if you own it.
  2. Check the model number, lot code, or sell-by date against the recall notice above.
  3. Contact Securealert And Private Security Dealers Nationwide, From May 2003 Through July 2003. or the retailer where you bought it for a refund, replacement, or repair.
  4. For the most current official instructions, visit the CPSC recall page.
  5. If you've been hurt by this product, report the incident to CPSC.

Consumer Contact (per CPSC)

Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-2712.

Call SecureAlert toll-free at (800) 584-4176 between 8 a.m. and 4 p.m. Monday through Friday (MT).

CPSC

About the U.S. Consumer Product Safety Commission

The CPSC protects consumers from injuries and deaths from thousands of types of consumer products — toys, furniture, electronics, appliances, and more.

Visit CPSC.gov →

📣 Report an unsafe product to the CPSC

If you own this product and experienced a defect, near-miss, or injury, file a report with the CPSC. Consumer reports are the primary signal the agency uses to identify defect patterns and trigger future recalls. Your report is free, takes about 10 minutes, and can stay anonymous to the manufacturer.

How to report to CPSCFile a report at CPSC

Securealert And Private Security Dealers Nationwide, From May 2003 Through July 2003. Recall FAQ

Securealert And Private Security Dealers Nationwide, From May 2003 Through July 2003. is the subject of an electronics recall: CPSC, SecureAlert Announce Recall of Safety and Security Phones. The notice was published on November 18, 2003 by the U.S. Consumer Product Safety Commission (CPSC). Approximately 1,000 units are potentially affected.