CPSC, Apple Announce Recall of PowerBook Computer Batteries
⚠ Critical Alert — Stop Using Immediately
This product has been flagged with severe risks (fire or burn). Stop using it now and contact the brand or CPSC for a refund, repair, or replacement.
CPSC Recall Notice
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-2672.
The recalled batteries are used with the 15-inch PowerBook G4 (Aluminum) laptop computer. The batteries, which contain cells manufactured during the last week of December 2003 only, have the model number A1045 and serial numbers that begin with HQ404, HQ405, HQ406, HQ407, or HQ408. The model and serial numbers can be found on a label on the bottom of the battery. The battery is approximately 4 inches long, 3 inches wide, and ¾ inches tall. No other PowerBook or iBook batteries are involved in this recall.
Corrective Action (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-2672.
Consumers should stop using the recalled batteries immediately and contact Apple to arrange for a replacement battery, free of charge.
✅ What you should do
- Stop using the product if you own it.
- Check the model number, lot code, or sell-by date against the recall notice above.
- Contact National And Regional Resellers, Catalogers, And Apple's Online And Retail Stores Sold The Computers With The Batteries, From January 2004 Through August 2004, For Between $2000 And $2600. The Batteries Also Were Sold Separately For About $130. or the retailer where you bought it for a refund, replacement, or repair.
- For the most current official instructions, visit the CPSC recall page.
- If you've been hurt by this product, report the incident to CPSC.
Consumer Contact (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-2672.
Contact Apple at (800) 275-2273 between 8 a.m. and 8 p.m. CT Monday through Sunday or log on to Apple's website at www.apple.com/support/powerbook/batteryexchange
About the U.S. Consumer Product Safety Commission
The CPSC protects consumers from injuries and deaths from thousands of types of consumer products — toys, furniture, electronics, appliances, and more.
Visit CPSC.gov →📣 Report an unsafe product to the CPSC
If you own this product and experienced a defect, near-miss, or injury, file a report with the CPSC. Consumer reports are the primary signal the agency uses to identify defect patterns and trigger future recalls. Your report is free, takes about 10 minutes, and can stay anonymous to the manufacturer.
National And Regional Resellers, Catalogers, And Apple's Online And Retail Stores Sold The Computers With The Batteries, From January 2004 Through August 2004, For Between $2000 And $2600. The Batteries Also Were Sold Separately For About $130. Recall FAQ
National And Regional Resellers, Catalogers, And Apple's Online And Retail Stores Sold The Computers With The Batteries, From January 2004 Through August 2004, For Between $2000 And $2600. The Batteries Also Were Sold Separately For About $130. is the subject of an electronics recall: CPSC, Apple Announce Recall of PowerBook Computer Batteries. The notice was published on August 19, 2004 by the U.S. Consumer Product Safety Commission (CPSC). Approximately 28,000 units are potentially affected.